Citrix Engineer

1 day ago

Bengaluru Karnataka India Jeppesen ForeFlight Careers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

A hands-on, highly focused engineering role responsible for the day-to-day operation, maintenance, and optimization of the production Citrix environment. This individual will be a key technical resource, handling Level 2 and Level 3 troubleshooting, image lifecycle management, and contributing to automation efforts under the direction of the Citrix Manager.

Key Responsibilities: 

  • Handle escalated tickets and complex user issues related to session performance, profile corruption, application launch failures, and connection errors within the CVAD environment
  • Perform scheduled patching, updates, and configuration adjustments on all Citrix components (Delivery Controllers, StoreFront, Director)
  • Deploy, update, and manage VDisks (PVS) or master images (MCS) 
  • Ensure VDisks are stable, optimized, and ready for deployment across the fleet
  • Install, configure, and troubleshoot applications published via Citrix 
  • Optimize application properties and policies for maximum user performance
  • Perform basic configuration tasks on NetScaler, including managing virtual servers, services, and assisting with VPN/Gateway troubleshooting
  • Utilize PowerShell to automate routine tasks, generate operational reports, and manage user sessions and profiles efficiently
  • Maintain accurate, up-to-date documentation, including process guides and runbooks, for all environment configurations and procedures

Basic Qualifications:

  • 4+ years experience supporting and administering a large-scale Citrix Virtual Apps and Desktops deployment
  • Solid practical experience with either Citrix PVS or MCS is required
  • Proven ability to troubleshoot end-to-end Citrix connection paths, including network, firewall, and ADC layers
  • Strong foundation in Windows Server administration (GPO, DNS, Active Directory, NTFS permissions)
  • Proficiency in PowerShell for operational tasks and environment reporting
  • Familiarity with monitoring tools (e.g., Citrix Director, ControlUp) and performance metrics
  • Relevant certifications (CCA-V or higher) are a significant advantage

Preferred Qualifications: 

  • Bachelor's degree in Computer Science, Information Technology or related (or equivalent relevant experience)
  • Pilot or aviation enthusiast 

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join: 

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

  • Group Medical insurance
  • Group term life, personal accident, and critical illness insurance
  • Gym reimbursement
  • 20 days of paid vacation time
  • 12 days of paid sick time
  • Employee Assistance Program

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