Technical Support Engineer
3 days ago
AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty. Learn more at
We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of "America's Best Startup Employers." We are also proud to be one of the few climate software companies in Time Magazine's "America's Top GreenTech Companies 2024". Deloitte Technology Fast 500 recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for Join us in Securing Tomorrow
The Role
Our customers rely on AiDASH to keep critical infrastructure running — from utilities and energy to transportation. When they raise an issue, it's not just a ticket; it's a risk to their operations and reputation. As a Tech Support Engineer, you will be the backbone of our support function, ensuring customer problems are diagnosed, debugged, and resolved with speed and accuracy. How you'll make an impact: Act as the primary L2 escalation point for technical issues, with flexibility to handle L1 when needed. Troubleshoot and debug backend and application issues using Java, Python, and SQL; handle frontend queries with basic React knowledge. Analyse logs, replicate issues, and perform root cause analysis; deliver workarounds or fixes to keep customers moving. Collaborate with Product, Engineering, and Customer Success to drive multi-team resolutions and systemic improvements. Document solutions, build knowledge base content, and strengthen support workflows. Work in night shifts to ensure uninterrupted global support. What we're looking for: 5 years of experience in SaaS support, solutions engineering, or technical troubleshooting. Proven expertise in L2 support with exposure to L1 responsibilities. Strong debugging and problem-solving mindset across backend, API, and database layers. Hands-on with Java/Python, SQL; exposure to React a plus. Excellent communicator — clear, concise, and customer-first. Comfortable working odd hours, driving critical issues to closure, and collaborating across global teams. We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work
We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India beBeeCloud Full time ₹ 20,00,000 - ₹ 24,00,000Job SummaryThe senior technical support engineer will be responsible for providing technical services around Prisma Cloud technologies. This includes troubleshooting, best practices observations, and analysis of complex environments.The ideal candidate will have 5-8 years of experience in a Technical Assistance Center (TAC) or direct support/consulting roles...
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Quizizz Full timeWhat you'll do :- Troubleshoot, triage, and qualify technical cases before escalating to Engineering by assessing severity, business impact, and required expertise, and systematically organizing issues for efficient resolution.- Lead root cause investigations by gathering comprehensive diagnostics, obtaining relevant logs, and replicating reported bugs to...
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...
-
Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India Mbanq Full time ₹ 2,00,000 - ₹ 6,00,000 per yearTechnical Support Engineer (1–2 Yrs) Bangalore | Work from Office | MbanqAtMbanq, we power fintech, neo-banks & credit unions with cutting-edge cloud banking solutions. We're looking for aTechnical Support Engineerwith 1–2 years of experience to join our Bangalore team (WFO).What you'll doSupport API integrations & resolve customer issuesDebug across...
-
Technical support engineer
2 weeks ago
Bengaluru, Karnataka, India Check Point Software Full timeWe are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical...
-
Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India DEDIENNE AEROSPACE Full time ₹ 5,00,000 - ₹ 8,00,000 per year////// BACKROUNDIn a context of strong development, DEDIENNE AEROSPACE INDIA PVT LTD wishes to integrate very soon a Technical Support Engineer with experience in machining, sheet metal, fabrication, and welding to join our team.////// JOB DESCRIPTIONUnder the responsibility of Technical Support Engineer will be responsible for overseeing and optimizing...
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Check Point Software Full timeWe are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical...
-
Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India Coders Brain Technology Private Limited Full timeWe are looking for a proactive and highly communicative Tech Support / Platform Support Engineer lead to join our team. The ideal candidate will have hands-on experience in technical support across platforms, strong analytical skills, and the ability to troubleshoot issues effectively. Familiarity with JavaScript or related tech stacks will be a strong...
-
Technical Support Engineer
5 days ago
Bengaluru, Karnataka, India Alaan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the roleWe are looking for a Technical Support Engineer to strengthen our Engineering and Product Operations function. This role bridges the gap between our clients, third-party partners, and internal product teams. It is designed for individuals who thrive in troubleshooting technical issues, managing backend operational tasks, and ensuring seamless...
