Oracle BRM Administrator
4 days ago
Oracle BRM Administrator
Must Have:
- Telecom domain knowledge
- Good experience in Oracle SQL, PL/SQL coding and Unix/Linux Shell scripting
- Experience with Telecom billing systems, specifically Oracle BRM 7.5 or above
- Deployment experience in Oracle BRM 7.5 or above
- Restart knowledge of BRM processes, including CMs, DMs, and Pipelines
- Possess knowledge w.r.t Oracle BRM integration with IBM MQ or similar messaging middleware.
- Good knowledge of complete postpaid bill run processes and Out-of-the-box BRM utilities like pin_bill_accts, pin_inv_accts, bill_now, pin_arch, load_pin_data, pin_deploy etc
- Should have hands-on experience in tools like pin_err to decode error logs and resolve issues
- Debugging knowledge of various BRM logs like - CM logs, DM logs, Pipeline logs etc
- Install and configure Oracle BRM components, including Connection Manager (CM), Data Manager (DM), Pipeline Manager, and client applications.
- Set up and maintain the BRM database schema and associated configurations.
- Configure and manage integration points with external systems such as CRM, ERP, and mediation platforms.
- Should demonstrate knowledge in monitoring system health and performance to ensure high availability and reliability.
- Perform routine maintenance tasks, including patching, version upgrades, and hotfix deployments.
- Should have experience in reconciling billing discrepancies and resolve disputes efficiently
- Should have experience in documenting Oracle BRM configurations, processes, and procedures for team reference.
- Provide support for critical issues outside business hours
- Willingness to work in 24 *7 shift based support environment
- Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
- Positive and proactive attitude towards troubleshooting and system improvement
- Flexible to learn new technologies
- Should be aware of ITSM processes Incident/Problem/Change/Release management
- Proficiency in Microsoft Office Suite, especially Excel
Good to Have :
- Knowledge and experience in administering Mobileum RAID Application
- Awareness of DevOps tools
- Certification in Oracle BRM
Work Experience:
- 4-6 years of experience in Oracle BRM 7.5 or higher
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