Financial Services Account Associate II

5 days ago

Hyderabad Secunderabad, India FIS Full time ₹ 1,20,000 - ₹ 1,80,000 per year
Job Description

About Team:

The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.

At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.

Job Eligibility
  • Excellent communication and interpersonal skills
  • Finance or commerce graduate with 1 to 3-year working experience
  • Excellent knowledge of Customer Services; Global mindset (Desirable)
  • Ready to work in night shifts (5 days in a week)
  • Temporary work from home. Flexible to work in office environment post operations begin in office.
What you will be doing:
  • Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action.
  • Performing quality control activities to ensure quality standards are met.
  • Producing template email or written correspondence to customers, when appropriate
  • Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
  • Adhering to all fund/company policies and regulatory controls/requirement
  • Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
  • Guiding/mentoring peers on less complex processes
  • Excellent customer service skills that build high levels of customer satisfaction
  • Strong phone, verbal and written communication skills, along with active listening
  • Customer focus and adaptability to different personality types
  • Demonstrates effective people skills and sensitivities when dealing with others
  • Ability to work both independently and in a team environment
Competencies:
  • A good team player
  • Experience of working with global/other teams
  • Detail oriented and regard for timeliness
  • High regard for deadlines and deliverables
  • Owning the work assigned to ensure it completeness without compromising timeliness or accuracy.
What we offer you

A fantastic range of benefits including medical, dental, vision, and paid vacation. Great workspaces with dedicated and motivated colleagues. A broad range of professional education and personal development possibilities FIS is your final career step A variety of career development tools, resources and opportunities. A work environment built on collaboration, flexibility, and respect.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Locations - IND HYDB 18-23 OB3

  • Financial Services Account Associate II-11

    5 days ago

    Hyderabad/ Secunderabad, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description GENERAL DUTIES & RESPONSIBILITIESProvides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institutions high-value customers. Addresses inquiries and performs account maintenance on deposits and money market accounts. Assists customers by initiating payment investigations,...

  • Financial Services Account Associate II

    5 days ago

    Hyderabad, Telangana, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the teamThe Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance,...

  • Financial Services Account Associate II

    5 days ago

    Greater Hyderabad Area, India FIS Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Commerce/BusinessTravel Percentage0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Financial Services Account Associate II

    4 days ago

    Hyderabad, Telangana, India FIS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About Team:...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s...

  • Financial Services Account Associate Ii

    3 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in...

  • Financial Services Account Associate Ii

    7 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Financial Services Account Associate Ii

    3 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

  • Financial Services Account Associate II

    3 days ago

    Hyderabad, Telangana, India FIS Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Inp - Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value...