Financial Services Account Associate Ii

2 days ago

Hyderabad Telangana, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Commerce/Business
**Travel Percentage**:
0%

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions

**What you will be doing**
- Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value customers.
- Addresses inquiries and performs account maintenance on deposits and money market accounts.
- Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals.
- Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries.
- Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function.
- Interfaces with clients to determine present and future needs and discusses progress toward solutions.
- Ensures service expectations are met and establishes rapport with each caller to set positive expectations for account maintenance queries and other servicing needs.
- Completes banking transactions and identifies opportunities to market bank products to best meet each caller’s personal needs.
- Maintains a comprehensive knowledge of applicable products and services and keeps informed about new products and services and changes to existing products and services.

**What you bring**
- Excellent communication and interpersonal skills
- Experience of working with global/other teams
- Detail oriented and regard for timeliness
- High regard for deadlines and deliverables

**What we offer you**:

- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Financial Services Account Associate II

    2 weeks ago

    Hyderabad, Pune, India FIS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position - Financial Services Account Associate II (Transfer Agency - Blended Process)Type Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS, youll have the opportunity to work on some of the most challenging and relevant...

  • Financial Services Account Associate Ii

    7 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% About Team: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide service to clients...

  • Inp - Financial Services Account Associate Ii

    7 days ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% About Team: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% Shifts: Night Location: Hyderabad Process: Transfer Agency-Semi voice Job Eligibility - Excellent communication and interpersonal skills - Finance or commerce graduate with 1to 3...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Full time

    Position Type Full time Type Of Hire Experienced relevant combo of work and education Education Desired Bachelor of Commerce Business Travel Percentage 0 Are you curious motivated and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our...

  • Financial Services Account Associate Ii-11

    2 weeks ago

    Hyderabad, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Inp - Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value customers. - Addresses inquiries and performs...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% **About Team**: The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS we provide service to...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% About Team: The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS, we provide services to...

  • Financial Services Account Associate Ii

    2 weeks ago

    Hyderabad, Telangana, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% **About Team**: The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS we provide service to...