Mobile Technician

Role Overview:

We are looking for a skilled and self-motivated Mobile Technician to provide high-quality on-site vehicle diagnostics, repairs, and maintenance services. As a Mobile Technician, you will travel to customer locations (home, office, roadside) to deliver a convenient and professional service experience. This role combines technical expertise with customer service and requires a high degree of independence and accountability.

Key Responsibilities:

• On-Site Repairs & Diagnostics: Perform routine maintenance, diagnostics, and minor to moderate repairs at the customer's location.
• Customer Communication: Clearly explain technical issues, repair needs, and service options to customers in a professional manner.
• Vehicle Inspections: Conduct multi-point inspections to assess vehicle health and recommend services.
• Tool & Equipment Maintenance: Maintain tools, equipment, and the mobile service vehicle in top condition and ensure inventory is stocked.
• Documentation: Accurately document service details, diagnostics, parts used, and customer interactions using the company's mobile system or tablet.
• Compliance & Safety: Follow all company, manufacturer, and safety guidelines for mobile service operations.
• Upsell Opportunities: Identify and recommend additional services or maintenance that would benefit the customer, while maintaining integrity and trust.
• Brand Representation: Act as a professional ambassador of the brand, delivering exceptional customer experience on every job.

Key Requirements:

• High school diploma or equivalent; technical diploma or certification preferred (e.g., ASE, IMI).
• 2–5 years of experience in automotive repair or maintenance (dealership, workshop, or mobile service).
• Strong diagnostic and problem-solving skills.
• Valid driver's license with a clean driving record.
• Ability to work independently in the field with minimal supervision.
• Strong interpersonal and communication skills.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Work Location: In person