Quality Head

13 hours ago

Greater Noida, Uttar Pradesh, India Anjani Technoplast Full time US$ 90,000 - US$ 1,20,000 per year

Role & responsibilities

Key Responsibilities:

Strategic & Policy Development:

  • Define, implement, and continuously improve QA/QC policies, procedures, and standards aligned with global best practices (e.g., ISO, GMP, Six Sigma).
  • Develop strategic quality plans in alignment with organizational objectives.

Team Leadership:

  • Lead and manage the QA/QC team, including hiring, training, mentoring, and performance evaluation.
  • Foster a high-performing team culture with a strong focus on accountability, results, and continuous improvement.

Quality Management System (QMS):

  • Monitor and improve the organizations QMS to ensure effectiveness and compliance with applicable standards.
  • Lead quality system implementations, upgrades, and documentation control.

Audits & Compliance:

  • Plan, coordinate, and execute internal and external audits.
  • Ensure ongoing compliance with regulatory and customer requirements.
  • Develop and track corrective and preventive actions (CAPAs) from audit findings.

Customer Feedback & CAPA:

  • Review and analyze customer complaints and feedback.
  • Lead root cause investigations and implement robust CAPA processes to prevent recurrence.

Cross-Functional Collaboration:

  • Partner with Production, Engineering, R&D, and Supply Chain teams to integrate quality into all operations.
  • Promote quality best practices across the value chain.

Data Analysis & KPI Monitoring:

  • Analyze quality metrics and KPIs to identify trends and areas for improvement.
  • Report on performance against targets, and develop action plans for gaps.

Supplier Quality Management:

  • Oversee supplier quality performance and conduct supplier audits.
  • Develop and maintain strong relationships with suppliers to ensure quality standards are met.

Training & Culture Building:

  • Lead organization-wide quality training initiatives.
  • Promote a proactive culture of quality, compliance, and continuous improvement.

Reporting & Communication:

  • Present quality performance metrics, risk assessments, and improvement strategies to senior leadership.
  • Provide recommendations for strategic quality initiatives.

Preferred candidate profile

  • Bachelors or Masters degree in Engineering, Quality Management, or a related field.
  • 8+ years of experience in Quality Assurance/Quality Control, with at least 3 years in a leadership role.
  • Strong knowledge of QMS standards (e.g., ISO 9001, ISO 13485, GMP, Six Sigma).
  • Proven experience with internal/external audits, CAPA, and risk management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and leadership capabilities.
  • Certifications such as Six Sigma (Black Belt), Lead Auditor, or ASQ Certified Quality Manager are a plus.

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