Account Manager
1 week ago
About the Role
We are looking for an Account Manager – Print & Publications who combines strong project ownership with creativity, attention to detail, and editorial sensibility. This role is ideal for someone who thrives in managing end-to-end print, publication, and editorial design projects—from annual reports and brochures to newsletters, magazines, and other print collaterals.
The ideal candidate is an A-Player: someone who thinks deeply, works smartly, collaborates effectively, and is committed to delivering excellence with every project.
What makes you an A-Player
You:
- Are a strategic thinker
- Bring out-of-the-box ideas for content, design, and format
- Are reliable and consistent in your delivery
- Are committed to excellence and high-quality work
- Are easy to collaborate with across teams and clients
- Are open-minded, receptive to feedback, and adaptable
- Show strong potential for growth
- Are hungry to learn and improve every day
- Listen carefully, understand deeply, and act thoughtfully
Key responsibilities
Client and account ownership
- Own and manage end-to-end client communication and relationship building
- Understand client business, brand, tone, and objectives
- Think beyond individual deliverables—focus on the overall purpose of each publication
- Anticipate client needs and proactively recommend content ideas, design solutions, and upsell/cross-sell avenues
- Deliver presentations, reviews, and recommendations with clarity and confidence
Project management and delivery
- Handle 2-4 print/publication projects at a time
- Scope projects accurately with timelines, effort estimates, and deliverable structures
- Coordinate with internal teams—writers, editors, designers, proofreaders, and production teams
- Maintain all project documentation, tracking sheets, and status reports
- Ensure on-time, error-free, high-quality delivery with client delight
- Conduct rigorous QC checks before sending anything to the client
- (copy accuracy, design alignment, layout consistency, grammar, brand guidelines, etc.)
Editorial, design and digital skills
- Create and share clear briefs for content, design, and layout
- Make basic corrections and layout adjustments in InDesign
- Have working-level familiarity with CMS editing (for publication microsites, PDF hosting pages, etc.)
- Create first-draft copy using AI tools where needed (articles, captions, headlines, intros, etc.)
- Use AI tools for content generation, design assistance, and presentation creation
- Understand SEO basics for publication content that may go on digital platforms
- Be aware of global communication, editorial, and design trends
Required skills and competencies
- 3–6+ years of experience managing print/publication/editorial projects
- Solid understanding of the print process (layouting, proofing, colour correction, prepress, production)
- Working-level knowledge of Adobe InDesign for minor edits and corrections
- Strong command over written and verbal communication
- Excellent multitasking, organisation, and deadline management
- Ability to translate client inputs into actionable, detailed briefs
- Proficiency in creating and presenting decks (PPT/Keynote)
- Analytical thinking—ability to review reports, project performance, and effort tracking
- High attention to detail and quality
Why join us
- Work on high-impact publications across industries
- Collaborate with talented writers, designers, and strategists
- Be part of a culture that values excellence, innovation, and continuous learning
- Opportunity to shape content and design in meaningful ways
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