Azure L1 Support

2 days ago

Chennai, Tamil Nadu, India iLink Digital Full time US$ 80,000 - US$ 1,20,000 per year

iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLinks expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc.

What makes iLink's offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges.

Requirements

Job description

We are looking for a skilled and motivated Azure & O365 Support Engineer to join our team for a US-based project. This role requires 1to 2 years of experience working with Microsoft Azure and Office 365 technologies.

Key Responsibilities:

• Provide L1 support for Azure and Office 365 environments.

• Troubleshoot issues related to Exchange Online, Teams, SharePoint, and OneDrive.

• Handle user provisioning, license management, and security configuration.

• Coordinate with US-based clients and internal teams to resolve technical issues.

• Maintain documentation and follow standard ITIL practices.

Skills & Requirements:

• 1to 2 years of hands-on experience in Azure and Office 365 administration.

• Strong understanding of Exchange Online, Active Directory, Teams, and basic PowerShell.

• Excellent communication skills and ability to work independently.

• Mandatory: Must be based in Chennai and open to work in rotational night shifts.

Education & Certification:

• Graduate in Computer Science / IT or related field.

• Microsoft certifications (e.g., AZ-900, MS-900) will be an added advantage.

Benefits

  • Competitive salaries
  • Medical Insurance
  • Employee Referral Bonuses
  • Performance Based Bonuses
  • Flexible Work Options & Fun Culture
  • Robust Learning & Development Programs
  • In-House Technology Training

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