Optometry Technology Specialist

Sales : Optometry : Equipment installation, maintenance & management

Review the store layout in liaison with the IRSG team and provide preliminary approval / recommendations for the same based on the guidelines

Oversee the installation of the equipment in the store under their respective region, prepare and send the evaluation report based on the same

Ensure the completion of the service / maintenance as per satisfactory standards, prepare and send the completion report based on the same

Undertake periodic audit of the store equipment of the respective region to ensure that its managed as per defined guidelines

Oversee the dismantling and installation of equipment as per the guidelines in case of store closure / shifting

Store layout as per defined parameters

Installation / dismantling and service of equipment as per the standards

Audit report of stores

Adherence to timelines

Adherence to prescribed standards

Compliance status

% downtime

Sales : Optometry : Performance Monitoring

Undertake periodic visits to the stores and liaison with the store optometrists and customers to track the errors and report the variances observed from the defined standards for action planning

Reduce the errors

Error matrix report

% of errors reported

Adherence to guidelines

Sales : Optometry : Training

Evaluate the optometrists on their capability / alignment with the defined standards and identify areas of development

Impart training to the optometrists as per the defined guidelines and the plan

Conduct assessment for participants and recommend appropriate actions based on the assessment

Training delivery

Training evaluation

Adherence to timelines

Training effectiveness

No. of employees covered

Sales : Optometry : Sales Management

Cascade the sales target for contact lenses, powered sunglasses, bifocal to PAL, eye test volume, etc. from the corporate to the individual store optometrists

Monitor and drive sales to ensure that the targets are met and undertake corrective actions

Sales target

Average Monthly Sales

Achievement against targets

Sales : Optometry : People Management

Screen the candidates (lateral and campus candidates) based on their resumes and conduct preliminary assessment of the candidates as per the prescribed guidelines

Provide a point of view regarding the interest areas, development areas, career aspirations, etc. of the store optometrists for identifying avenues of engagement with them

Candidates selected as per the defined criteria

Engaged optometrists

Quality of hires

Adherence to guidelines

Engagement scores