Product Marketing Intern
3 days ago
About RADIUS
VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product,
RADIUS
– an
Omnichannel Interaction System
– enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform.
Role Overview
As a
Product Marketing Intern
, you'll work at the intersection of product, marketing, and customer success. You'll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives.
This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space.
Key Responsibilities
Product Positioning & Messaging
- Assist in developing clear, compelling messaging and value propositions for new and existing product features.
- Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets.
Customer Education & Adoption
- Collaborate with teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS.
Customer Insights & Research
- Help gather and analyze customer feedback through surveys, reviews, and interviews.
- Use insights to refine messaging and share findings with internal teams to influence product improvements.
Customer Advocacy & Success Stories
- Support the development of customer testimonials, case studies, and reviews that showcase product value.
- Assist with coordinating customer events, roundtables, or webinars that highlight customer success.
Go-to-Market Support
- Help plan and execute feature launches and product campaigns across multiple channels.
- Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers.
Performance & Collaboration
- Track and report on the performance of product marketing activities (e.g., engagement, adoption metrics).
- Work cross-functionally with the Product, Sales, Customer Success, Content, and Design teams to ensure alignment.
Requirements
- Strong written and verbal communication skills with the ability to turn complex ideas into clear messaging.
- Basic understanding of SaaS or enterprise software is a plus.
- Comfort with conducting research and using customer insights to inform marketing activities.
- Collaborative, self-motivated, and eager to learn.
- Familiarity with tools like CRM systems, email marketing, or CMS platforms is a plus.
Preferred Qualifications
- An MBA or master's degree in marketing, business, or a related field is a plus.
- Experience creating customer education content such as videos, how-to guides, or webinars.
- Awareness of competitive analysis and market research basics.
Why Join Us?
- Be part of an innovative team shaping the future of customer experience.
- Work with a cutting-edge SaaS product trusted by global brands.
- Gain broad exposure to product, marketing, sales, and customer success.
- Develop versatile skills in positioning, messaging, research, and go-to-market execution.
- Grow your career in a collaborative, supportive, and growth-driven environment.
Ready to help bring our product story to life and grow with us? Apply:
https://radius-
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