Duty manager
5 days ago
We are looking for a highly experienced and skilled Duty Manager to join our team at YAAN Wellness Retreat. The ideal candidate will have 8-15 years of experience in the hospitality industry, with a strong background in managing daily operations and ensuring exceptional customer service.
Roles and Responsibility
- Oversee front desk operations, including handling guest complaints and resolving issues professionally.
- Coordinate with various departments to ensure seamless execution of events and activities.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Manage budgets and optimize resources to achieve business objectives.
- Supervise and train staff members to improve performance and productivity.
- Foster a positive work environment and promote teamwork among employees.
Job Requirements
- Proven experience as a Duty Manager or similar role in the hospitality industry.
- Strong knowledge of hotel management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in MS Office and other relevant software applications.
- Strong problem-solving and analytical skills.
*Note - Job has been sourced from social media platforms/other public websites.
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