
Customer Support Executive
23 hours ago
Job Title: International Customer Support Executive
Location:Thane West Mumbai
Work Mode: Work from Office
Shift Timing: Rotational shifts (including night shifts) / 24x7 support environment
Job Responsibilities:
- Handle inbound & outbound calls, emails, and chats from international customers.
- Provide accurate information and resolve customer queries related to products, services, and policies.
- Troubleshoot technical or non-technical issues efficiently.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Document customer interactions and update CRM systems.
- Escalate unresolved issues to the appropriate internal teams.
- Ensure first-call resolution (FCR) and meet customer satisfaction (CSAT) targets.
- Adhere to process compliance, quality standards, and service level agreements (SLAs).
Key Skills & Requirements:
- Graduate / Undergraduate (any stream) – Freshers or experienced candidates can apply.
- Excellent communication skills in English (verbal & written).
- Strong problem-solving and interpersonal skills.
- Ability to work in a fast-paced, dynamic international environment.
- Comfortable with rotational shifts & offs (24/7 work environment).
- Basic knowledge of MS Office & CRM tools is an advantage.
- Prior experience in international voice/non-voice process will be preferred.
Benefits:
- Attractive salary package + performance incentives.
- Opportunity to work with international clients and develop global communication skills.
- Career growth and internal job posting opportunities.
- Health insurance / transport facilities (as per company policy).
Job Types: Full-time, Fresher, Walk-In
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Are u available for walk in interview in Thane location ?
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Mumbai, Maharashtra (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
-
Customer Support Executive
23 hours ago
Mumbai, Maharashtra, India Accurex Biomedical Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAccurex Biomedical Pvt. Ltd. is a renowned Indian manufacturer and marketer in the diagnostic industry, specializing in Clinical Chemistry products. With over 35 years of experience, Accurex is known for its high-quality and accurate diagnostic solutions. The company's vision is to provide quality healthcare products at affordable prices,...
-
Customer Support Executive
1 week ago
Mumbai, Maharashtra, India Growing Stars Consulting Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...
-
Customer Support Executive
22 hours ago
Mumbai, Maharashtra, India Rigved Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per yearDear Candidates,We are hiring for the position of "Customer Support Executive" Kindly find below details.Payroll Company Name : Rigved Technologies )Client : NEML Job Location : Kanjurmarg MumbaiExperience Required : 1+Years Job Title : Customer Support ExecutiveEmployment Type : ContractualAbout the Role:We are seeking two Customer Support...
-
Customer Support Executive
3 weeks ago
Mumbai, Maharashtra, India Valueadd Softtech and Systems Pvt Ltd Full timeExperience 1-2 years Job Summary We are seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive The ideal candidate should be a fresher or have up to 2 years of experience in customer service or a related field As a Customer Support Executive you will play a crucial role in providing excellent customer service...
-
Customer Support Executive
1 day ago
Mumbai, Maharashtra, India The Designer's Class Full time ₹ 4,80,000 - ₹ 5,40,000 per yearJob Title: Customer Support ExecutiveLocation: Mumbai (Matunga West)Work Days: Monday – Saturday (10:00 AM to 7:00 PM)Experience Required: 1–3 yearsSalary: ₹40,000 – ₹45,000 per monthRole OverviewWe are seeking a Customer Support Executive to join our team in Matunga, Mumbai. The candidate will be responsible for managing and maintaining...
-
Customer Support Executive
2 days ago
Mumbai, Maharashtra, India Zeno Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Customer Support Executive will be responsible for managing and resolving escalated customer grievances effectively, empathetically, and within defined timelines. Acting as a crucial customer touchpoint, this role requires close coordination with internal teams (such as ABO, Store Operations, Logistics, etc.) to investigate issues, perform root cause...
-
Customer Support Executive
6 days ago
Mumbai, Maharashtra, India RateBotAi Full time ₹ 3,50,000 - ₹ 4,50,000 per yearKey Traits:Polite · Respectful · Empathetic · Patient · Clear CommunicatorCTC:₹3.5 – ₹4.5 LPA + Incentives (based on experience and performance)Description:If you're someone who genuinely cares about people, communicates with empathy, and believes in solving problems with patience and professionalism — this role is for you. RateBot AI is hiring...
-
Customer Support Executive
1 day ago
Mumbai, Maharashtra, India 1008 Digital Health Full time ₹ 26,880 - ₹ 2,62,400 per yearHiring: Customer Support Executive | Vikhroli | 2.16 to 2.64 LPA | Full-time. Handle calls, product support & claims. Req: 1 yr exp/freshers, fluent English, good writing skills. Apply: or
-
Customer Support Executive
6 days ago
Mumbai, Maharashtra, India iEnergizer Full time ₹ 35,000 - ₹ 45,000 per yearCompany DescriptioniEnergizer is a leading Business Process Outsourcing provider dedicated to delivering high performance and actively supporting our clients' brands. We offer complete life-cycle customer support services, including sales, customer care, technical support, and back-office services for various industries. Our client base includes Fortune 500...
-
Customer Support Executive
23 hours ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time ₹ 4,80,000 - ₹ 5,40,000 per yearJob Title: Customer Support ExecutiveLocation: Mumbai (Matunga West)Work Days: Monday – Saturday (10:00 AM to 7:00 PM)Experience Required: 1–3 yearsSalary: ₹40,000 – ₹45,000 per monthRole OverviewWe are seeking a Customer Support Executive to join our team in Matunga, Mumbai. The candidate will be responsible for managing and maintaining...