
IT Support Specialist
3 days ago
- (Qualification : BCA/BTECH/MCA/BSC COMPUTER SCIENCE)
- Install, configure, and maintain computer hardware, software, and networks
- Troubleshoot system, hardware, and software issues
- Monitor system performance and ensure reliability and security
- Provide technical support to hospital staff and end-users
- Implement system policies and best practices
- Maintain backups and disaster recovery protocols
- Stay up to date with emerging technologies and security standards
- Provide first-line support for hospital software applications, including electronic health records (EHR), laboratory information systems (LIS), pharmacy and billing systems.
- Troubleshoot and resolve software issues reported by end-users in a timely manner.
- Assist in the implementation and upgrades of hospital software systems.
- Monitor system performance and recommend improvements or changes as needed.
- Work closely with clinical and administrative teams to understand their software needs and provide solutions.
- Collaborate with IT team members to ensure integrated support across different systems.
- Maintain accurate records of support requests, resolutions, and software documentation.
- Prepare reports on software usage and support trends.
- Ensure all software use complies with hospital policies and regulatory requirements.
- Assist in maintaining the security and integrity of sensitive patient information.
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Ability to commute/relocate:
- Trichur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Computer networking: 1 year (Preferred)
- Hardware support: 1 year (Preferred)
Work Location: In person
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