IT Support Specialist

3 days ago


Thrissur, Kerala, India Good Samaritan HealthCenter Full time ₹ 1,80,000 - ₹ 3,60,000 per year
  • (Qualification : BCA/BTECH/MCA/BSC COMPUTER SCIENCE)
  • Install, configure, and maintain computer hardware, software, and networks
  • Troubleshoot system, hardware, and software issues
  • Monitor system performance and ensure reliability and security
  • Provide technical support to hospital staff and end-users
  • Implement system policies and best practices
  • Maintain backups and disaster recovery protocols
  • Stay up to date with emerging technologies and security standards
  • Provide first-line support for hospital software applications, including electronic health records (EHR), laboratory information systems (LIS), pharmacy and billing systems.
  • Troubleshoot and resolve software issues reported by end-users in a timely manner.
  • Assist in the implementation and upgrades of hospital software systems.
  • Monitor system performance and recommend improvements or changes as needed.
  • Work closely with clinical and administrative teams to understand their software needs and provide solutions.
  • Collaborate with IT team members to ensure integrated support across different systems.
  • Maintain accurate records of support requests, resolutions, and software documentation.
  • Prepare reports on software usage and support trends.
  • Ensure all software use complies with hospital policies and regulatory requirements.
  • Assist in maintaining the security and integrity of sensitive patient information.

Job Type: Full-time

Pay: ₹10, ₹18,000.00 per month

Ability to commute/relocate:

  • Trichur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Computer networking: 1 year (Preferred)
  • Hardware support: 1 year (Preferred)

Work Location: In person



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