Lead, Operational Risk

Job ID: 34964

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 17 Jul 2025

Job Summary

• Lead in performing risk impact analysis on the new/enhanced process. Ensures that the changes introduced or impacts to other process(s) if any; are aligned with the Enterprise Risk Management Framework.
• Ensure that the organisation operates within its risk tolerance and minimises potential negative impact to its operation and reputation.
• Strong background in Risk and Compliance, Audit and Cyber Security
• Consults on the impact of operational risk on Cloud platform performance, proposes solutions to mitigate these risks.
• Leads in designing risk management metrics to manage, measure and monitor operational risk.
• Apply risk criteria to assist in the development of the risk profile for approval.
• Assist in the development of risk response action plans to address risk factors identified in the organizational residual risk profile.
• Provide concise and relevant status updates to stakeholders, project working groups, project steering committees and proactively escalate issues as necessary.
• Implement tools to facilitate management dashboards and system managed workflows such as Risk management dashboard
• Have an awareness of the overall cloud technology and carry out day-to-day work in a manner that achieves those overarching goals.
• Have a detailed understanding of the technology regulatory landscape as pertains to FSIs, with a specific focus on Outsourcing and Cloud

Key Responsibilities

Strategy

• Develop and implement strategies and controls to minimise or eliminate identified risks.

Business

• Have the knowledge and confidence to apply critical thinking to make the necessary decisions to progress and at the same time, understand the limits of his/her responsibility and expertise and know when to solicit decisions from other members of the team.
• Liaise with the key stakeholders mentioned below to enable the team and support the Cloud strategy

Processes

• Provide subject matter expert advice, guidance and support on all matters related to Cloud Platform

People & Talent

• Lead and mentor a team of risk management professionals, ensuring they have the necessary tools and knowledge to perform their roles effectively.

Risk Management

• Identifying potential risks that may impact the organisation's objectives, including operational, technology and data risks. Assessing the likelihood and impact of these risks
• Ensure that the Cloud platform is in compliance with relevant regulations and industry standards regarding risk management.
• Develop and test contingency plans for potential crisis. Ensure the Cloud platform team can respond swiftly to mitigate the impact of significant risks.
• Normalise disparate approvals processes to speed up delivery without increasing the risk

Governance

• Continuously monitor the cloud platform risk profile and ensure that risk management activities are being carried out effectively.
• Reporting on risk exposure and the effectiveness of mitigation efforts to T&O MT and stakeholders
• Read, understand, and interpret relevant regulations and act as the SME for application and development teams onboarding to the cloud.
• Build, manage and maintain relationships with global and regional teams across the bank across the relevant first, second and third line of defence.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

• T&A Cloud Platform and Architecture teams
• 1st line control owners and assurance teams
• Operational Resilience, Technology CIOs
• 2nd line Operational , Technology and Cyber Risk and Compliance teams
• Group Audit

Qualifications

• Education: Degree level in a relevant discipline
• Training: Risk, Control and Audit, Cloud – AWS & Microsoft
• Certifications: Certifications in relevant discipline
• Languages: English

Skills and Experience

• Strong influencing and English communication skills – oral, written and presentation.
• Risk and Control Management skills
• Cloud Governance, Regulatory and Compliance
• Basic understanding of Cloud technology – AWS, Azure
• Agile Methodology
• Excellent interpersonal skills and are adept at building relationships with different stakeholders.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.