Hostess/ GRE

2 days ago


Chennai Mumbai, India Toscano Restaurants Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Toscano Restaurants

Job Description:

As the Hostess at Toscano, you will be the first point of contact for guests, responsible for providing a warm welcome and ensuring an exceptional dining experience from the moment they enter. You will play a vital role in managing reservations, seating arrangements, and delivering outstanding customer service in a busy, upscale Italian dining environment.

Key Responsibilities:

  • Greet and welcome guests with a friendly and professional attitude.
  • Manage reservations and seating to ensure an even distribution of guests across the dining areas.
  • Escort guests to their tables, present menus, and inform them of special offers.
  • Maintain a clean and organized reception area.
  • Coordinate with servers, kitchen staff, and management to ensure smooth operations.
  • Answer phone calls, handle inquiries, and assist with takeout orders if required.
  • Manage the waiting list and provide accurate wait times during peak hours.
  • Uphold restaurant standards of hospitality and ensure customer satisfaction.

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