AI/ Chatbot Engineer

2 weeks ago

Remote, India Puffin Technologies Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Overview

We are seeking a Chatbot Deployment Specialist to lead the implementation of an intelligent chatbot on our organization's website using a third-party pre-built platform. This role involves platform selection, configuration, and customization, as well as integrating the chatbot with Zoho CRM and analytics tools. The specialist will design conversational flows that align with our organizational goals, build and manage the knowledge base, and provide documentation and training to ensure smooth ongoing management.

Key Responsibilities

  • Platform Selection & Deployment
  • Evaluate and select the most suitable third-party chatbot solution (e.g., Tidio, Drift, Intercom, Freshchat, or similar).
  • Configure and customize the platform for rapid launch, scalability, and long-term use.
  • Integrations & Automation
  • Implement integrations with Zoho CRM for automated lead and data capture.
  • Set up data ingestion pipelines (via website URLs, CSV imports, or manual entry).
  • Enable analytics tracking for performance measurement.
  • Conversational Design & Functionality
  • Design and optimize conversational flows to align with the organization's mission and user needs.
  • Ensure chatbot responses are accurate, engaging, and user-centric.
  • Conduct testing and iteration to improve conversation quality and conversion rates.
  • Knowledge Base Management
  • Build and maintain the chatbot's knowledge base using diverse content sources.
  • Continuously refine knowledge entries to ensure relevance and accuracy.
  • Monitoring & Reporting
  • Set up and maintain a real-time dashboard to track conversations, engagement, and key KPIs.
  • Analyze performance data and provide actionable insights for optimization.
  • Documentation & Knowledge Transfer
  • Create detailed documentation on chatbot configuration, integrations, and workflows.
  • Provide training/knowledge transfer to internal teams for long-term management.

Qualifications

  • Proven experience deploying chatbots on third-party platforms.
  • Strong understanding of Zoho CRM or similar CRM integrations.
  • Knowledge of conversational flow design and chatbot UX best practices.
  • Familiarity with content ingestion methods (manual, URL scraping, CSV).
  • Experience with analytics dashboards and performance monitoring.
  • Excellent communication, problem-solving, and documentation skills.

Preferred Skills

  • Exposure to APIs and custom integrations.
  • Understanding of natural language processing (NLP) concepts.
  • Prior experience in startups or lean teams, with a focus on rapid deployment.

Who Should Apply?

This role is best suited for a 3 years of professional work experience individual with a blend of technical configuration skills and business process understanding. The ideal candidate will be proactive, adaptable, and capable of owning the full chatbot deployment lifecycle—from selection to post-launch optimization.

Job Type: Full-time

Benefits:

  • Paid time off
  • Work from home

Application Question(s):

  • How much salary are you expecting?
  • Do you have any current offers?
  • How soon can you join considering notice period?
  • What is your current salary?
  • Do you have professional working experience using NLP or AI tools?
  • Do you have experience working with Python programming language?

Experience:

  • Chatbot development: 2 years (Required)
  • Integration testing: 1 year (Required)

Work Location: Remote

  • Rasa Chatbot

    2 weeks ago

    Remote, India Juppiter AI Labs Full time

    **About Us - Juppiter AI Labs** We never settle on compromise and improvise; our first and foremost priority is to maintain clients’ trust and nurture a healthy long-term relationship with them. At Juppiter AI Labs, our tech-freak team invests hours in holistic research to support strategic advice and robust solution for the sustainable growth of a...

  • AI/ Chatbot Engineer

    3 weeks ago

    Pacific Remote Islands Marine National Monument, India Puffin Technologies Pvt Ltd Full time

    Role Overview We are seeking a Chatbot Deployment Specialist to lead the implementation of an intelligent chatbot on our organization's website using a third-party pre-built platform. This role involves platform selection, configuration, and customization, as well as integrating the chatbot with Zoho CRM and analytics tools. The specialist will design...

  • Senior Engineer- IVA Chatbot

    5 days ago

    Remote, India Robosoft Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a talented Senior Engineer – IVA Chatbot to design and implement AI-driven conversational solutions that enhance customer interactions. In this role, you will work on NLP, intent recognition, and sentiment analysis, build and fine-tune ML models, and integrate IVA/chatbots with enterprise systems. Strong expertise in AWS services (Lex,...

  • AI / ML Engineer

    2 weeks ago

    Remote, India Rekruton Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We're seeking an experienced Software Engineer – Python (AI/ML) to join our mission of building a next-generation AI-powered chatbot testing platform. In this role, you'll design and develop intelligent systems leveraging Generative AI, LLMs, and advanced NLP to revolutionize how conversational AI is tested and validated. If you're passionate about solving...

  • Senior AI/ML Engineer

    2 weeks ago

    Remote, India Corporate Hierarchy Solutions Pvt. Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position: Senior AI/ML EngineerLocation: RemoteWork Timings: 3:30 PM to 12:30 AM ISTContract: 6 months extendable based on project requirementsAbout the RoleWe are looking for a highly skilled Senior AI/ML Engineer to join our team. The ideal candidate will have deep expertise in working with large-scale data systems, advanced machine learning models, and...

  • Senior Engineer- IVA Chatbot

    3 weeks ago

    Pacific Remote Islands Marine National Monument, India Robosoft Technologies Full time

    We are looking for a talented Senior Engineer – IVA Chatbot to design and implement AI-driven conversational solutions that enhance customer interactions. In this role, you will work on NLP, intent recognition, and sentiment analysis, build and fine-tune ML models, and integrate IVA/chatbots with enterprise systems. Strong expertise in AWS services (Lex,...

  • AI Engineer

    1 week ago

    Remote, India Particle14 Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Job Title: OpenAI & Gemini EngineerLocation: Remote/On-site (As per company policy)About the Role:We are seeking a highly skilled AI Engineer with expertise in OpenAI and Google Gemini platforms to design, build, and optimize intelligent AI-driven solutions. The role involves integrating advanced LLMs (Large Language Models) into products, developing...

  • AI Engineer

    22 hours ago

    Remote, India Serendipity Corporate Services Full time ₹ 14,05,424 - ₹ 28,20,848 per year

    Key Responsibilities Lead the day-to-day development of AI solutions, including writing production grade code and building scalable systems. Candidate should have good hands-on -Design & Development - Full SDLC in Python, .Net and Strong in Gen AI area. Interact directly with customers to understand requirements, propose solutions, and ensure successful...

  • AI-Gen AI Intern

    2 weeks ago

    Remote, India Envisage IS Full time ₹ 96,000 - ₹ 1,20,000 per year

    Job Description: AI/GenAI InternPosition: AI/GenAI InternLocation: Hyderabad,India / Remote / HybridType: Full-Time (Immediate Requirement) 3 Months______About the RoleWe are hiring an AI/GenAI Intern to work in AI/ML services. The role will focus on building and deploying an AI-powered chatbot with an interactive avatar for handling queries. The engineer...

  • Senior AI/ML Engineer

    2 weeks ago

    Remote, India Rekruton Technologies Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    We're seeking an experienced Senior Software Engineer – Python (AI/ML) to join our mission of building a next-generation AI-powered chatbot testing platform. In this role, you'll design and develop intelligent systems leveraging Generative AI, LLMs, and advanced NLP to revolutionize how conversational AI is tested and validated. If you're passionate about...