HR Practitioner

4 days ago

Bengaluru Mumbai Pune, India Teamlease Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position

  • HR Practitioner
  • Shift: Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
  • WFO/WFH : Work from office
  • Rotational week offs
  • 6 days work from office

Job description:

We are looking for a Recruitment associate to join our team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities:

  • Make outbound calls to the candidate and motivate them to complete job application.
  • Schedule/reschedule first day of work for the employees and sharing necessary information.
  • Review application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates queries.
  • Respond to candidates queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
  • Participate in Team building activities
  • Ensure and maintain the security and confidentiality of client data

Requirements:

  • Excellent communication skills (verbal and written).
  • An ability to handle sensitive and confidential information.
  • Agile and flexible with work schedule.
  • Logical and analytical thought process.
  • Willing to work in any US shift (EST/CST/MST/PST).
  • Willing to work in rotational shifts and rotations week off as and when required

Perks and benefits :

-Apart from development, and engagement programs, we offer transportation facility to all its employees. (Subject to hiring zone)

-There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services.

-All employees are covered under insurance program

Interested candidates can share their resumes via whatsapp on

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