Senior Solutions Consultant

1 week ago

Bengaluru, Karnataka, India Acceldata Full time ₹ 20,00,000 - ₹ 25,00,000 per year

At Acceldata, we are revolutionising data observability by enabling enterprises to manage and observe data more effectively, with comprehensive solutions tailored to each organisation's unique needs. Our platform integrates various technologies, allowing seamless data observability for modern enterprises.

About the Role: We are looking for a Solutions Consultant to join our SNS team. As a Solutions Consultant, you will work with customers on short—to medium-term engagements to implement the data observability needs using the Open Data Platform (ODP)

In this role, you will leverage your expertise in hadoop, big data systems, kubernetes, and cloud-native systems to design and deliver MVPs, reference architectures, and demo applications for our customers. You will work closely with customer engineering teams and our internal teams to ensure successful migration, architecture and implementation, post-sales support and long-term adoption of the Acceldata ODP solution. Your ability to solutionize complex migration and deployment, optimise performance, and resolve product issues with solutions and workarounds will be critical to driving customer success.

What we look for:
  • Experience in successfully managing multiple B2B infrastructure software development projects, including driving expansion, customer satisfaction, migration, feature adoption, and retention.
  • 12+ years of experience in customer engineering, data platforms & cloud technology projects that require integration to meet customer needs.
  • 8+ years of experience in customer-facing product implementation.
  • Comfortable writing code in either Python or Scala.
  • Design and deploy performant end-to-end data architectures, and solve complex migrations and deployments.
  • Consult on design and architecture; implement strategic customer projects that lead to customers' successful understanding, evaluation, and adoption of Acceldata Data Observability Cloud.
  • Good understanding of Data management concepts like Data Quality, Data Catalog and Data Governance.
  • Hands-on experience with two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one.
You are a great fit for this role if you have
  • Strong desire to tackle hard technical problems in hadoop + cloud and proven ability to do so with little or no direct daily supervision.
  • Experience operating Linux systems (configure, tune, and troubleshoot both Red Hat and Debian-based distributions).
  • Has previously worked with customer engineering team in providing high leve support for data operational issues.
  • Excellent communication skills, with an ability to clearly and concisely explain tricky issues and complex solutions.
  • Ability to quickly learn new technologies and willingness to support working in different time zones, and may be required to travel up to 50% of the time to meet with customers.
  • Experience working with customer engineering team and Provide an escalated level of support for customer operational issues.

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