ServiceNow OMT-Architect

18 hours ago

Chennai, Tamil Nadu, India Cortex Consultants Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Title: ServiceNow OMT-Architect Role Description: An OMT-Architect (Operations Management Tool Architect) in ServiceNow would be responsible for the design, development, implementation, and configuration of various operational management tools and modules within the ServiceNow platform. The individual in this role focuses on optimizing IT operations, incident management, problem management, change management, and more. Key Responsibilities:
  1. Solution Design:
  • Design and architect solutions within the ServiceNow platform specifically tailored to Operations Management, ensuring that the solution meets business requirements.
  1. Implementation & Configuration:
  • Lead the implementation and configuration of ServiceNow OMT modules (e.g., Incident Management, Change Management, Problem Management, etc.) for clients.
  1. Integration:
  • Oversee integrations with other platforms, tools, or IT systems, ensuring seamless data flow between ServiceNow and other operational management systems.
  1. Customization:
  • Customize workflows, forms, and user interfaces within the ServiceNow platform based on business requirements, ensuring operational efficiency.
  1. Performance Optimization:
  • Continuously monitor, assess, and optimize the performance of the deployed ServiceNow OMT solution, ensuring that it meets the desired operational goals.
  1. Best Practices and Governance:
  • Ensure best practices are followed in development, configuration, and implementation. Maintain proper governance for ServiceNow environments.
  1. Stakeholder Communication:
  • Regularly interact with business stakeholders to gather requirements, provide updates, and ensure that the solution is meeting operational goals.
  1. Documentation & Training:
  • Provide detailed documentation of architecture, configurations, and customizations. Conduct training sessions for end-users and other stakeholders.
Required Skills & Experience:
  • ServiceNow Expertise: In-depth knowledge of ServiceNow and its OMT capabilities.
  • ITSM Knowledge: Understanding of IT Service Management (ITSM) processes and best practices (incident, change, and problem management).
  • Architectural Design: Experience designing and architecting solutions at an enterprise level.
  • Integration Skills: Ability to integrate ServiceNow with third-party applications and platforms.
  • Experience: Typically requires 5+ years of experience working with ServiceNow in an architect or lead role.
  • Certifications: ServiceNow certifications such as Certified ServiceNow System Administrator (CSA) and Certified ServiceNow Application Developer (CAD) are preferred.
  • Leadership & Communication: Strong leadership skills, along with the ability to communicate complex solutions to non-technical stakeholders.
Key Tools and Technologies:
  • ServiceNow Platform: ITSM, ITOM, CMDB, etc.
  • Web Services: SOAP, REST APIs for integration.
  • Automation Tools: Orchestration, Cloud Management.
  • Databases & Scripting: JavaScript, SQL, and basic knowledge of databases for integration and development tasks.
Desired Soft Skills:
  • Problem-solving and critical-thinking ability.
  • Strong collaboration skills, working with teams and clients.
  • Ability to manage multiple projects simultaneously.

  • ServiceNow Architect

    1 week ago

    Chennai, Tamil Nadu, India LTIMindtree Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    ServiceNow Architect LTIMindtree Hiring for ServiceNow Architect Experience Years Notice Period- 0 to 30 Days ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience Ideal experience includes extensive ServiceNow...

  • ServiceNow Architect

    1 week ago

    Chennai, Tamil Nadu, India Aroopa Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Princeton | ContractAbout the RoleWe are seeking an experienced ServiceNow Architect to lead the end-to-end implementation of ServiceNow from scratch. The ideal candidate will have deep expertise in designing scalable solutions, migrating data from legacy systems, and integrating identity modules while aligning workflows with existing business processes....

  • ServiceNow Architect

    3 days ago

    Chennai, Tamil Nadu, India Zillion Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: ServiceNow ArchitectLocation: Chennai, Tamil Nadu or Bangalore, KarnatakaShift Timings: 2:30 PM – 11:30 PM ISTStart Date: ImmediateNumber of Positions: 1We are seeking a highly skilled and experienced ServiceNow Architect to join our team. The ideal candidate will have deep expertise in ServiceNow IT Operations Management (ITOM) and IT Asset...

  • ServiceNow Architect

    17 hours ago

    Chennai, Tamil Nadu, India Saaki Argus And Averil Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Client:Our client is a Global BPM company.Job Description:The ServiceNow Architect is responsible for leading the design and implementation of enterprise-wide ServiceNow solutions. This role requires a deep understanding of the ServiceNow platform, including its core capabilities, App Engine Studio, and specialized solutions such as Sourcing & Procurement...

  • Technical Lead

    19 hours ago

    Chennai, Tamil Nadu, India Prodapt Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    OverviewServiceNow Technical LeadRoles and ResponsibilitiesDeliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDBShould know the offerings available with ServiceNow ITOM Suite as well as...

  • ServiceNow Architect

    2 weeks ago

    Chennai, Tamil Nadu, India Guidehouse Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job FamilySoftware Application & Development (India)Travel RequiredNoneClearance RequiredNoneServiceNow ArchitectWhat You Will DoAs a Senior ServiceNow Architect, you'll lead the overall design and development of multiple ServiceNow applications across several projects. You'll provide technical guidance and serve as an escalation point for the ServiceNow...

  • servicenow cmdb architect

    1 week ago

    Chennai, Tamil Nadu, India Volto Consulting (ITHealthcareEngineering) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionAt Volto Consulting, we empower businesses with the optimal blend of technology, talent, and strategy. We specialize in setting up Global Capability Centers (GCCs) and providing SAP services, AI & digital engineering, cloud, and infrastructure support. Our focus spans across various industries including banking & financial services, travel...

  • Looking out for Experienced ServiceNow Solution Architect

    2 weeks ago

    Chennai, Tamil Nadu, India Krossark Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Hi All,We are seeking an experienced and skilled ServiceNow Solution Architect with hands-on experience.The successful candidate will collaborate with cross-functional teams to provide high-quality support to our clients and internal teams.Important Points:Do not consider candidates who have a long gap in their work experience and share the profiles with us...

  • ServiceNow CSM Architect

    23 hours ago

    Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTION-Role- ServiceNow ArchitectLocation- Chennai, HYDExperienced in leading at least five end to end Implementation projects in ITSM, CSM, ITOM, SecOps/ and CMDB. Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurationsLocationChennaiJob FunctionTECHNOLOGYRoleDeveloperJob Id378847Desired SkillsService...

  • ServiceNow Pre-Sales and Solutions Architect

    3 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu KANINI Full time

    Job Summary:We are seeking a ServiceNow Solutions Architect with expertise in presales and solution delivery to drive strategic engagements and implement scalable ServiceNow solutions. The ideal candidate will collaborate with sales, technical teams, and clients to design tailored ServiceNow solutions across various modules, including ITSM, ITOM, HRSD, CSM,...