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Teleperformance hiring CCE- GGN location
2 weeks ago
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to customers.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Shift: Day Shifts
Location: Gurgaon
Interested candidates please carry your CV and your Aadhar Card, mention "HR Brinda " on your CV & call on below
Regards,
HR Brinda
