ERP Functional Support Analyst

2 weeks ago

Surat, Gujarat, India Ethics Infotech Full time ₹ 3,00,000 - ₹ 6,00,000 per year

About Role:

The ideal candidate will be responsible for supporting business process improvements, ensuring data integrity, and acting as a liaison between stakeholders and technical teams.

Job Location: Surat

Office Hours: 09:30 am to 7 pm

Experience: 1+ Years

Roles and Responsibilities:

  • Provide First-Level Support: Handle incoming support requests related to Odoo ERP, addressing issues and resolving them promptly.
  • Odoo Configuration: Assist in configuring Odoo modules according to user needs and business requirements.
  • Issue Troubleshooting: Identify, analyze, and resolve system issues, bugs, and errors reported by end-users.
  • System Documentation: Maintain proper documentation of issues, solutions, and best practices for future reference.
  • User Training: Conduct training sessions to ensure users understand how to effectively use the software.
  • Collaborate with Cross-Functional Teams: Work closely with development, functional, and business teams to identify root causes of issues and ensure continuous improvements.
  • Monitor System Performance: Regularly monitor system performance, optimize workflows, and suggest enhancements for better user experience.
  • Upgrades & Testing: Assist in system upgrades, module updates, and testing of new features.
  • Client Interaction: Communicate with clients and stakeholders, providing technical assistance and functional guidance as needed.
  • Documentation: Maintain detailed records of support requests, resolutions, and system modifications.

Education/Qualification (if any Certification):

  • A bachelor's degree in IT, computer science or a related field.

Skills:

  • Communication and interpersonal skills
  • Time management and Task organizational skills
  • Familiarity with SQL or reporting tools, and ERP customization/configuration.
  • Problem-solving skills
  • Analytical skills

  • Business Analyst

    2 weeks ago

    Surat, Gujarat, India SSM InfoTech Solutions Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Business Analyst (Engineering Domain)Surat | Full-Time | B.E./B.Tech (Mechanical/Electrical/Chemical) | 2- 5 Years Exp.We are hiring a Business Analyst to bridge clients and technical teams in industrial/IT projects. The role involves gathering requirements, analyzing processes, preparing documentation (BRDs, workflows, functional specs), and ensuring...

  • Customer Support Analyst

    1 week ago

    Surat, Gujarat, India Rawalwasia Groups Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Position: Customer Support AnalystLocation: Vesu- Surat / Sevasi Road- VadodaraEmployment Type: Full Time, On-siteExperience Level: 0.5 – 2 years Shift: US Shift Rotational (7:30 PM to 5:30 AM, 5:30 AM to 3:30 PM, 2 PM to 12 AM) (IST)Job Summary: Join our dynamic customer support team in Surat. As a Customer Support Analyst, you will play a critical role...

  • Financial Analyst

    6 days ago

    Surat, Gujarat, India Bhathwari Technologies Gujarat Full time

    Key ResponsibilitiesLead the financial planning & analysis (FP&A) process: budgeting, forecasting, variance analysis, and scenario modelling.Prepare and present monthly/quarterly management financial reports to senior management: profit & loss, balance sheet, cash flow, key metrics, variance explanations.Analyse business performance drivers (sales, cost of...

  • Tally ERP sales and marketing executive

    6 days ago

    Surat, Gujarat, India GSeven Computer Business Pvt. Ltd. Full time

    Company DescriptionGSeven Computer Business Pvt. Ltd., based in Surat, is a Tally Certified 5 Star Sales & Solutions Partner since 2004. With over 20000 customers across India, we specialize in providing Tally services, implementation support, and customization to adapt to our client's business environment. We offer pre-sales consultancy, demonstrations, and...

  • Business Development Executive – ERP Sales

    2 weeks ago

    Surat, Gujarat, India Inventam Full time ₹ 96,00,000 - ₹ 1,82,40,000 per year

    About the RoleWe are seeking a driven and result-oriented Business Development Executive with experience in selling ERP, SaaS, or business software solutions. The candidate should be confident in client handling, product pitching, and nurturing long-term business relationships.Key ResponsibilitiesIdentify and generate new leads through calls, networking, and...

  • Odoo Functional Consultant

    2 weeks ago

    Surat, Gujarat, India, Gujarat Leemboodi Full time

    Job SummaryThe Odoo Functional Consultant will be responsible for managing and optimizing the warehouse and inventory modules for e-commerce operations. The role involves analyzing business requirements, configuring Odoo modules, and ensuring smooth integration between warehouse, sales, and logistics functions. The ideal candidate should have hands-on...

  • Quality Assurance Analyst

    2 weeks ago

    Surat, Gujarat, India Sylvenory Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role DescriptionThis is an on-site role for a Quality Assurance Analyst located in Surat. The Quality Assurance Analyst will be responsible for evaluating software systems and ensuring they meet quality standards before deployment. Responsibilities include developing and executing manual test cases, identifying bugs and inconsistencies, collaborating with...

  • Jr. Business Analyst

    2 days ago

    Surat, Gujarat, India Gyrus Systems Full time

    Job DescriptionWho we are …At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build industry-leading software cloud services for Learning & Development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently...

  • Business Analyst

    2 weeks ago

    Surat, Gujarat, India Aarvi Technology Full time

    dutiesGather and analyze business requirements, working with clients and internal team to understand their needs and objectives.Develop functional and technical specifications for technology solutions that meet the needs of the business.Collaborate with the development team to ensure that solutions are delivered on time, within budget, and to the required...

  • Financial Analyst

    2 weeks ago

    Surat, Gujarat, India Gurukrupa Export Full time ₹ 3,90,000 - ₹ 7,80,000 per year

    Financial Reporting & DashboardingDevelop and maintain real-time financial dashboards across profit centers.Provide weekly/monthly/quarterly P&L reports, cash flow summaries, Customer grading and expense trackers.Reconcile ERP data and financial reports for accuracy and completeness.Business Intelligence & AnalyticsCreate dynamic reports for sales trends,...