Jr. Business Analyst

1 day ago

Surat, Gujarat, India Gyrus Systems Full time

Job Description

Who we are …

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build industry-leading software cloud services for Learning & Development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.

What you'll be doing …

As a Junior Business Analyst in our Product Engineering and Support Team, you will work closely with senior team members and gain hands-on experience in product development and customer success initiatives.

  • Assist in gathering and documenting requirements by interacting with Product Managers, Customer Success Leads, and internal stakeholders.
  • Support the preparation of Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Requirement Analysis Documents (RAD).
  • Help create user stories, workflows, and feature specifications in collaboration with senior analysts and UX designers.
  • Participate in discussions with customers and stakeholders to understand their needs and pain points.
  • Support the engineering team during development, testing, and release cycles.
  • Conduct basic market and competitor research in the LMS industry.
  • Assist in preparing User Manuals, training guides, and short videos for new features.
  • Provide support in analyzing product performance metrics and customer feedback.
  • Contribute to process improvements and team collaboration efforts.

What we require …

  • 1.5–3 years of experience in a business analysis, product, or IT-related role.
  • Strong written and verbal communication skills to document and explain ideas clearly.
  • Good problem-solving and analytical skills with a willingness to learn.
  • Ability to work collaboratively as part of an agile team.
  • Bachelor's degree in Business, IT, Computer Science, or related field (MBA/PGDM is a plus, but not mandatory).
  • A positive attitude, eagerness to learn, and alignment with Gyrus' values:
  • Customer first – responsiveness, priority, courtesy, and respect
  • Integrity and commitment – we do as we say
  • Quality in everything we do
  • Positive team approach
  • Innovation and learning mindset

Benefits:

  • 5 Days Working
  • Flexible work hours
  • Learning & Development opportunities
  • Quarter Rewards Program
  • Yearly Performance-based Appraisal
  • Festival Celebrations
  • Maternity Leaves

Job Types: Full-time, Permanent

Pay: ₹15, ₹45,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

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