Executive - Guest & Patient Relations

Handle a large volume of inbound and outbound calls in a timely mannerFollow communication scripts and use knowledge of the company's products and services to go off-script when necessaryIdentify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls throughout the lifecycle of a caller's request, including...

Guest/Patient greeting and management:Welcome guests and patients upon arrival, create a positive first impression, and guide them through the facility.Manage check-in and check-out processes smoothly.Communication and support:Act as a point of contact to answer questions and provide information about services, procedures, and local attractions.Address and...

**The patient care coordinator provides comprehensive care to clients and patients by developing, monitoring, and evaluating each specific case. They are responsible for receiving and admitting patients and ensuring that the care for their patients is well coordinated with the nursing staff.** **QUALIFICATION : ANY DEGREE/HOSPITAL...

Conducts Quality & facility rounds on a daily basis to identify any deviations from the standards and report the same to the concerned coordinator and take necessary measures to rectify the same.Analyze patient satisfaction in the hospital and take necessary measures in coordination with the concerned department to improve patient perception about...

Provide continuous commitment to the care of patients.  Promote high professional standards of clinical care of patients, both through direct patient care, supporting professional activities and maintaining continuing professional development.  Promote and develop the perioperative care services.  Provide anesthetics service as a member of the...

Mountain Shadows Resort, Wayanad — a premier luxury eco-resort overlooking the Banasura Sagar reservoir — is seeking a dynamic and well-groomed Guest Relations Executive (Female) to deliver exceptional guest experiences.The ideal candidate will be the face of the resort, ensuring every guest feels valued, cared for, and delighted from arrival to...

Urgent Hiring !!! GUEST RELATION EXECUTIVE Location: Cochin Experience: Min 1 - 2 Years of relevant experience in Guest Relation **Salary**: upto 20K Qualification: Graduation Good Communication Skills required in both English and Hindi **Responsibilities**: **Coordination with our In-house guests from assigned markets** - Frequent call to guests in...

**Job Vacancy: Guest Relation Executive** **Location**: Sanjeevini Life Care Village, Kerala **Employment Type**: Full-time **Department**: Front Office / Guest Services **About Us**: Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm,...

Job Title: Guest Relations Executive / Senior Guest Relations Executive Location: Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...

A "Guest Relation Executive" in a hotel is primarily responsible for providing a welcoming and personalized experience to guests upon arrival, addressing their needs and inquiries throughout their stay, handling complaints effectively, and ensuring overall guest satisfaction by promoting the hotel's amenities and local attractions, all while maintaining a...