Senior Servicenow Developer

21 hours ago


Jaipur, Rajasthan, India BOT Consulting Full time ₹ 8,00,000 - ₹ 18,00,000 per year

We are seeking a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you will play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules.

Roles and Responsibilities:

  • Participate in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and/or integrations, with a strong emphasis on HRSD modules.
  • Document configurations, reports, and development work thoroughly.
  • Create design documents for complex technical solutions and lead customer conversations to assist with requirements gathering processes.
  • Assist customers with executing testing scenarios and plans.
  • Educate customers on ServiceNow products and the solutions we create for them by delivering effective demonstrations.
  • Engage in timely and effective written and verbal communications with customers and teammates.
  • Collaborate with and support your teammates.
  • Demonstrate expert understanding of technical consultant methodologies and principles.
  • Maintain a keen understanding of the products we implement and our customer's business.
  • Maintain the skills required to configure and/or develop advanced ServiceNow features (e.g., Portal, Integrations, AI Search, etc.).
  • Maintain certifications, knowledge of new features with each release, and commit to continuous learning.
  • Attend and participate in design workshops and design activities to help ensure requirements are technically sound.
  • Participate in story grooming and pointing sessions, ensuring a clear understanding of requirements and point stories.
  • Participate in stand-ups and sprint retrospectives, providing solution guidance to the project team.
  • Lead Code Promotion activities.
  • Write well-designed, testable, efficient code.
  • Participate in peer review testing and provide test steps used during peer review.
  • Participate in sprint retrospectives by delivering well-prepared solution demonstrations.
  • Participate in cutover planning and develop and implement cutover plans for solution components contained in ServiceNow update sets.
  • Lead Knowledge Transfer sessions with customers.
  • Support Project Managers by documenting Risks, Actions, Issues, and Key Decisions in the RAID log.
  • Participate in pre-sales activities as needed.
  • Mentor Associate Technical Consultants and Technical Consultants.
  • Deliver excellence, be agile, and stay flexible.

Requirements
Qualifications & Skills

  • 4-6 years of hands-on experience in ServiceNow development projects.
  • At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD).
  • Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.
  • Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events.
  • Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets.
  • ServiceNow CSA and CIS- HR Certifications.
  • Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations that make use of these technologies.
  • Strong understanding of JavaScript, Glide API, and ServiceNow scripting (server-side and client-side).
  • Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer.
  • Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0.
  • Deep knowledge and expertise in key areas of the ServiceNow platform.
  • B.Tech in Computer Science or a related field.
  • Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products.
  • Soft Skills: Exceptional Communication, Collaboration, Intellectual Curiosity & Proactivity ,Strategic Thinking, Mentorship, Resilience & Adaptability

Signs You May Be a Great Fit

  • Impact: Play a pivotal role in shaping a rapidly growing venture studio with Cloud-driven digital transformation.
  • Culture: Thrive in a collaborative, innovative environment that values creativity, ownership, and agility.
  • Growth: Access professional development opportunities, and mentorship from experienced peers.
  • Benefits: Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals.


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