Executive- Operations- Europe

2 weeks ago

Thāne, Maharashtra, India Red Carpet Travels Full time ₹ 30,00,000 - ₹ 40,00,000 per year

Job Title: Europe & Scandinavia Operations Executive

Department: International Operations / Regional Management

Reports to: Regional Operations Manager / Director of International Operations

Location: [Company HQ or regional office]

Employment Type: Full-time

Job Summary:

The Europe & Scandinavia Operations Executive is responsible for overseeing, coordinating, and optimizing operational activities across European and Scandinavian markets. This role requires a strong understanding of regional business practices, regulatory frameworks, and customer service standards. The executive will ensure efficient execution of services, maintain compliance, liaise with local partners/vendors, and drive operational excellence across the region.

Key Responsibilities: Operational Management:

  • Manage day-to-day operations across Europe and Scandinavia.
  • Ensure timely and efficient delivery of products/services.
  • Monitor supply chain, logistics, and vendor performance.
  • Oversee budgeting, cost control, and resource allocation.

Partner & Vendor Coordination:

  • Build and maintain relationships with local partners, suppliers, agents, and stakeholders.
  • Negotiate contracts and service-level agreements (SLAs).
  • Ensure partner compliance with company standards and local regulations.

Compliance & Regulatory Oversight:

  • Stay up to date with EU and Scandinavian regulatory requirements (e.g., GDPR, customs, taxation, labor laws).
  • Ensure all operations comply with local and international laws.

Customer Service & Quality Control:

  • Monitor service quality and ensure customer satisfaction.
  • Resolve escalations and support local teams with issue resolution.
  • Implement continuous improvement strategies.

Reporting & Analysis:

  • Prepare regular operational reports and performance dashboards.
  • Conduct market and competitor analysis for process optimization.
  • Track KPIs and suggest improvements.

Cross-Functional Collaboration:

  • Work closely with Sales, Finance, Legal, and HR teams.
  • Support new market entries, product launches, or strategic initiatives in the region.

Job Type: Full-time

Pay: ₹30, ₹40,000.33 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person

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