Systems & Network Administrator

Job Description: Networking Engineer and System Administrator for Business Center

Position Overview: As a Networking Engineer and System Administrator for the Business Center, you will be responsible for ensuring the smooth operation and maintenance of the center's IT infrastructure and network systems. Your role will involve managing network configurations, troubleshooting hardware and software issues, and providing technical support to clients and internal staff. The ideal candidate should have a minimum of 2 years of relevant experience in both networking and system administration, as well as strong problem-solving skills and a customer-focused approach.

Key Responsibilities:

Network Infrastructure Management:

• Design, implement, and maintain the business center's local area network (LAN) and wireless network (WLAN).
• Monitor network performance, identify bottlenecks, and proactively resolve network-related issues.
• Configure and manage network devices, including switches, routers, firewalls, and access points.

System Administration:

• Install, configure, and maintain servers, operating systems, and virtualization platforms.
• Administer user accounts, permissions, and access rights to ensure data security.
• Perform routine system backups and disaster recovery procedures.

IT Support and Troubleshooting:

• Provide technical support to clients and business center staff, both remotely and on-site.
• Diagnose and resolve hardware, software, and network-related problems promptly.
• Respond to user inquiries and service requests in a timely and courteous manner.

Security and Data Protection:

• Implement and maintain security measures, including firewalls, antivirus software, and intrusion detection systems.
• Monitor for security breaches and take appropriate action to safeguard data and systems.
• Conduct regular security audits and ensure compliance with IT security policies.

IT Infrastructure Upgrades and Expansion:

• Assess IT infrastructure requirements and recommend upgrades or expansions to meet business needs.
• Plan and execute infrastructure projects, ensuring minimal disruption to business operations.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of network configurations, system setups, and troubleshooting procedures.
• Generate regular reports on network and system performance, as well as incident resolution.

Vendor and Service Provider Management:

• Liaise with IT vendors and service providers to coordinate repairs, maintenance, and hardware/software purchases.
• Ensure service level agreements (SLAs) are met by external IT partners.

Required Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a Networking Engineer and System Administrator in a business environment or similar setting.
• Proficiency in network protocols, routing, and switching technologies (e.g., TCP/IP, VLANs, OSPF, BGP).
• Strong knowledge of server administration, virtualization (e.g., VMware, Hyper-V), and Windows/Linux operating systems.
• Experience with firewalls, VPNs, and network security best practices.
• Familiarity with cloud computing platforms (e.g., AWS, Azure) is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong customer service orientation and the ability to communicate technical concepts to non-technical users.
• Proactive approach to identifying and addressing IT infrastructure and security issues.
• Ability to work independently and collaboratively as part of a team.
• IT certifications such as CCNA, MCSA, or RHCSA are advantageous.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Microsoft Office: 2 years (Required)
• total work: 2 years (Required)

Language:

• English (Required)
• Hindi (Required)
• Telugu (Required)

Work Location: In person