Mainframe Command Center

3 days ago

Mumbai, Maharashtra, India BNP Paribas Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Position PurposeEnsure the supervision of the infrastructures and business applications of the BNPParibas Fortis Group. The Fortis control room operates in 24x7, Distributed and Mainframe platforms for level 1 activities (alerting/incident/requests)Control room / first level support activities consist of: Monitoring the availability of infrastructure services and applications, Applying the instructions and/or instructions referenced Resolving and/or escalating detected issues to ensure availability of core IT infrastructure and applications Participation in DRP exercises

Responsibilities Direct ResponsibilitiesAlert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticketIncident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode).Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow)

  • Contributing Responsibilities Contribute to improving the quality of service by proposing improvements Help build team spirit and integrate into BNPParibas culture Contribute to keeping the documentation up to date and expand the knowledge base
  • Technical & Behavioral Competencies
  • DISTRIBUTEDVSPHERE Powercycle Virtual MachinesIDRAC Powercycle Physical MachinesWINDOWS Stop/Start services Reboot machines LINUX / AIX activities: Script launch File move Change file ownerJCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.)SDSF Cancel jobs Get Sysout Determine whether or not a job is loopingTSA AUTOMATISATION Find Task votes Change Task statusHMC Deactivate/Activate LPARs Load LPARs MAINFRAMETPX General knowledge on how to navigate the mainframe ZOSCONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation historyJCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.)SDSF Cancel jobs Get Sysout Determine whether or not a job is loopingTSA AUTOMATISATION Find Task votes Change Task statusMAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts HMC Deactivate/Activate LPARs Load LPARs AS400 Start Close of Business process Restart jobs Find job output Find open reply
  • TICKETTING Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks
  • Specific Qualifications (if required) Skills ReferentialBehavioural Skills(Please select up to 4 skills)Ability to collaborate / TeamworkAttention to detail / rigorAbility to synthetize / simplifyCommunication skills - oral & writtenTransversal
  • Skills:
  • (Please select up to 5 skills)Analytical AbilityAbility to set up relevant performance indicatorsAbility to develop and leverage networksAbility to develop others & improve their skillsChoose an item.Education Level:Master Degree or equivalentExperience LevelAt least 7 years

  • Mainframe Engineer_shailja

    1 day ago

    Mumbai, Maharashtra, India Coders Brain Technology Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Job Description:Consultant should have an extensive experience in IBM Mainframe technologies like COBOL, DB2, CICS, JCL, SQL and VSAM and REXXShould be able to do Mainframe Application Assessment from Technical feasibility perspective.Should have a good command over SQL and should be able to understand the existing developed SQLs and also develop new...

  • Mainframe CICS/MQ Administrator

    2 weeks ago

    Mumbai, Maharashtra, India Aerial Telecom Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location- Chennai, Bangalore, Hyderabad,Note: Developer profiles will not be consideredExperience- L3 LEVEL (9-10 years Required)Mainframe CICS Admin·       Understanding of a CICS MRO environment (TOR and AOR configuration)·       Set traces (Aux and GTF) – ability to set traces to aid vendors in problem management and...

  • Mainframe Developer

    2 weeks ago

    Mumbai, Maharashtra, India Infogain Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ROLES & RESPONSIBILITIESMust have minimum 8-11 years of experience.Good hands-on experience in RPG 400/RPGLE/SQLRPGLE, free format coding skills.Good hands-on experience and knowledge of DB2Good knowledge of SQL querySound in AS400 screen development (display/sub file) and report generation (printer file).Sound in CL programmingKnowledge of ILE conceptsGood...

  • Contact Center Supervisor

    2 days ago

    Mumbai, Maharashtra, India arrivia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Now Hiring: Supervisor – Cruise (Contact Center Background)We are looking for an experienced and dynamic Supervisor to lead our Cruise Customer Service team. The ideal candidate will have a strong background in contact center operations, with proven experience in driving both service and sales performance.Role Overview:As a Supervisor, you will provide...

  • Delivery Consultant

    2 days ago

    Mumbai, Maharashtra, India AWS ProServe IN - Karnataka Full time

    DESCRIPTIONThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...

  • Vmware Administrator

    3 days ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Experience range: 6 to 8 years (Relevant Experience)Location : MumbaiInstallation configuration and experience managing server using command lines.Creation of Guest OSResource allocation ( CPU, memory, network, disk)VMWare Server monitoringVMware ESX Management and Troubleshooting.Intermediate knowledge of Switching and vlan, NIC Teaming.Experience in VMware...

  • Client Support Officer

    1 week ago

    Mumbai, Maharashtra, India Oxford International Education Group Full time ₹ 2,40,000 - ₹ 3,36,000 per year

    ONLY CANDIDATES based in MUMBAI please apply.Candidate must have good command over EnglishMust have Min one year BPO/Call Center Experience.Candidate must have wifi and (PC/Laptop for only one month)Candidate must be able to join Immediately.Job Types: Full-time, PermanentPay: ₹20, ₹28,000.00 per monthBenefits:Health insuranceWork from homeApplication...

  • Asterisk Developer

    1 day ago

    Mumbai, Maharashtra, India Interactcrm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    He should be familiar and comfortable withAsterisk installation, configuration, Dialplan programming and troubleshooting.Preference would be given to having experience on IVR and Call center application development.SIP and protocolsAsterisk integration with PSTN  is preferred.Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and...

  • Senior Associate

    1 week ago

    Mumbai, Maharashtra, India BNP Paribas Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    About BNP Paribas Group:BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail...

  • BPO Associate

    1 week ago

    Mumbai, Maharashtra, India Exxceliq Solutiions Full time ₹ 84,000 - ₹ 12,00,000 per year

    Call Center ExecutiveLocation: Mumbai-based candidates onlyExperience: Fresher or 1 Year experienceCommunication: Good command over Hindi and EnglishRotational ShiftOne Saturday WorkingJob Summary:We are seeking a good Hindi and English speaking freshers or experienced person for BPO agent profileKey Responsibilities:Team Management:Ability to make calls to...