Logistics Coordinator

2 days ago

Panchkula, Haryana, India Qoalaby Full time ₹ 5,00,000 - ₹ 8,00,000 per year

About Qoalaby

Qoalaby is a children's apparel and play brand that blends modern streetwear with playful minimalism for little ones aged 6 months to 4 years. Alongside clothing, we design plush toys and illustrated books, creating a thoughtful world of comfort, creativity, and connection.

We are looking for a
hands-on Operations Manager
to oversee our small but growing warehouse and logistics function in Panchkula. This role is ideal for someone who is detail-oriented, process-driven, and excited to build scalable systems from the ground up.

Responsibilities

Warehouse & Fulfilment

  • Manage day-to-day warehouse operations, including receiving, storage, packing, and shipping of customer orders.
  • Ensure timely and accurate order fulfillment via platforms like Shopify, Shiprocket, and Amazon.

Inventory Management

  • Maintain accurate stock records, conduct regular counts, and prevent stock-outs or overstocking.
  • Track inbound shipments and manage returns/exchanges.

Logistics & Shipping

  • Coordinate with courier partners (e.g., Shiprocket, Xpressbees, Delhivery) for smooth deliveries.
  • Resolve shipping delays, escalations, or damaged/missing items.

Supplier Coordination

  • Work closely with suppliers and manufacturers to track production timelines, delivery schedules, and incoming inventory.

Process & Reporting

  • Implement efficient packing processes to ensure quality and speed.
  • Prepare weekly reports on inventory, shipments, and operational KPIs.

Requirements

  • 2–5 years of experience in warehouse operations, logistics, or supply chain (preferably in D2C/e-commerce).
  • Familiarity with tools like Shopify, Shiprocket, or similar logistics/inventory platforms.
  • Strong organizational and problem-solving skills.
  • Good proficiency in
    English (written and spoken)
    to coordinate with suppliers, logistics partners, and internal teams.
  • Comfortable working in a startup environment — hands-on, adaptable, and process-focused.
  • Based in or willing to work full-time from Panchkula, Haryana.

What we offer

  • Opportunity to build and shape the operations backbone of a growing children's lifestyle brand.
  • Dynamic startup environment with room for ownership and growth.
  • Competitive salary based on experience.

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