Senior IT Support Engineer

21 hours ago

Mumbai, Maharashtra, India Growel Softech Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Description :


Role : Senior IT Support Engineer

Exp : 4 to 6 years

Skill Set : Ibm Mq Series, Postgresql, Linux, Production Support

Skill to Evaluate : Ibm Mq Series, Postgresql, Linux, Production Support

Location : Prima Bay, Saki Vihar Road, off Jogeshwari - Vikhroli Link Road, New Mhada Colony, Savarkar Nagar, Chandivali, Powai, Mumbai, Maharashtra, India

NCC Building, Durgam Cheruvu Road, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana, India

Job Description :


Experience :

- A minimum of 4+ years of experience in application support or similar positions (Mandatory)

- A solid comprehension of application architectures and databases is essential, with a preference for PostgreSQL expertise.

- Candidates should possess proficiency in Linux, Java, MQ, and ticketing systems such as ServiceNow.

- Exceptional problem-solving abilities and meticulous attention to detail are necessary.

- Strong communication and interpersonal skills are vital, along with the capacity to collaborate effectively.


Knowledge :

- A thorough understanding of operating systems like Linux and its command line interfaces and software applications is crucial for effectively troubleshooting and maintaining applications.

- Strong understanding of application architecture is necessary.

- Strong analytical abilities are essential for identifying and resolving issues that may affect application performance or efficiency.

- Capacity to multitask and prioritize effectively is vital for managing multiple issues and projects simultaneously while maintaining accuracy and attention to detail.

- Proficient communication skills are important for engaging with team members, IT professionals, and users, facilitating clear explanations of technical concepts.

- Strong customer service skills are required to address user inquiries promptly and effectively.

- Knowledge of programming languages, such as Java, is advantageous for understanding and troubleshooting code.

- Experience with database management and data analysis tools is beneficial for handling and interpreting application-related data.

- The ability to work collaboratively in a team environment is essential for partnering with other engineers and IT professionals to provide optimal application support.

- Basic Knowledge for IBM MQ : (Mandatory)

- Experience with IBM MQ : Familiarity with IBM MQ installation, configuration, and administration.

- MQ Queue Management : Ability to create and manage queues, topics, channels, and listeners in MQ.

- Message Handling : Understanding of message queuing principles, including message persistence, transactions, and error handling.

Technical Skills :


- Proficiency in various operating systems (Windows, Linux) to troubleshoot and support applications.

- Familiarity with languages commonly used in application development (e.g., Java, JavaScript) to understand code behavior and assist in debugging.

- Understanding of SQL and database management systems (e.g., Oracle, MySQL, SQL Server, PostgreSQL) for querying and troubleshooting datarelated issues.

- Familiarity with MS Office tools like (MS Word, Powerpoint, Excel) - Mandatory, experince with IBM MQ interfaces

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