Customer Service and Sales Executive

5 days ago

Gurgaon, Haryana, India FabHotels Full time ₹ 8,00,000 - ₹ 12,00,000 per year

This is an urgent hiring, and on-the-spot offers can be given.

Say hello to FabHotels

We want to be front-runners in bringing tech disruption to the Indian hospitality market. Join us and witness the magic yourself.

Responsibilities:

- This opening is basically for Sales and Customer Service Voice Process (inbound/outbound but full training support will be given) where the agent has to call/receive customers and sell/upsell our different hotel rooms to the customers

- Handle customer inquiries both telephonically and by email

- Knowledge of CZentrix and booking creation will add an advantage

  • Understand customer needs and requirement

  • Route qualified opportunities to the appropriate sales executives for further

development and closure

  • Close sales and achieve quarterly quotas

  • Maintain and expand your database of prospects

Shifts: 6 days working

For Male - Multiple Shifts available like 1 pm to 10 pm, 3 pm - 12 am, 4 pm- 1 am, 5 pm- 2 am etc (Night allowances will be given to the night shifts people)

For Female - 8 am to 5 pm, 9 am to 6 pm, 10 am to 7 pm, 11 am to 8 pm (No Night shifts for female)

Openings for different processes like Outbound Sales/Inbound Sales/Inside Sales, Customer service, Feedback & Escalations, Inventory etc.

Requirements:

1. Min 6 months years of experience in Sales/Customer Service/Query solving/telesales/outbound sales/Inbound etc

2. Excellent English communication skills

Benefits

- You will be directly on the payroll of a young and fast-paced company.

- Lucrative Incentives Structure

- The learning curve will be really steep and you would get ample growth opportunities. Every day will be a new challenge.

- Competitive and on time salary processed on the last day of the month.

- Friendly and fun work environment with an open door policy and approachable management.

- High ownership role - you drive everything

  • Get to work with seniors

  • Faster Growth Chart with 360 degree learning

  • Fun Friday Activities

  • We are not a BPO but Technology/Product Based company so exposure is 360 degree.

  • Monthly R&R

Please share your CV at or apply to this email posting ASAP as we can releasing offer same day to selected candidates.

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