Mega Hiring For top MNC/ International Voice Process/ Exp CTC 6.5L
3 days ago
HI Warm Greetings from Rivera Manpower Services,
Join a premium international process and build a rewarding career in customer support.
Hiring International Voice Process (Customer Support)
Location: Bangalore CTC: Based on experience (up to 6.7 LPA)
Call & Book Your Interview Slot:
DHARSHAN
(WhatsApp your cv if Number is busy)
Eligibility:
- Graduates / Undergraduates
- Minimum 1 year of experience in international voice process (mandatory)
- Willing to work in US rotational shifts
- Immediate joiners or maximum 15 days notice period
Roles & Responsibilities:
- Handle inbound and outbound voice calls for international customers
- Assist customers with queries, complaints, and service-related issues
- Provide accurate and timely resolutions ensuring a high level of customer satisfaction
- Maintain defined AHT (Average Handling Time) and meet quality benchmarks
- Document interactions and escalate complex issues where required
- Ensure adherence to SLA, CSAT, and compliance standards
- Communicate effectively with customers from a global client base
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