Store Manager

5 days ago

Lucknow, Uttar Pradesh, India Hor Kiddaan Foods Pvt Ltd Full time ₹ 20,000 - ₹ 2,80,000 per year

About Us

Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we're looking for a rockstar Store Manager to lead the charge on the ground.

What You'll Do

  • Lead Daily Operations: Manage end-to-end operations of the outlet ensuring smooth and efficient functioning at all times.
  • Customer Experience Champion: Deliver high levels of customer satisfaction with strong focus on hospitality, hygiene, and speed of service.
  • Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are optimized for peak hours.
  • Sales & Target Management: Drive store sales, manage daily targets, upsell high-margin items, and ensure proper inventory control.
  • SOP & Quality Control: Ensure adherence to brand SOPs, product quality, portioning, hygiene, and FSSAI norms.
  • Customer Handling: Handle escalations, special requests, and guest feedback professionally. Turn complaints into loyalty.
  • Reporting: Maintain store-level reports – daily sales, expenses, wastage, inventory, and crew performance.

What We're Looking For

  • Experience: 4+ years as Store Manager/Shift Manager in a QSR Brand
  • Soft Skills: Excellent communication, grooming, and interpersonal skills. Should be comfortable interacting with customers regularly.
  • Customer-Obsessed: Believes in creating memorable guest experiences. Knows how to create "wow moments" in a fast-paced environment.
  • People Leader: Proven ability to manage and energize a small team. Understands rostering, training and crew discipline.
  • Operationally Sharp: Knows how to manage inventory, cash, hygiene, and crisis situations with calm and efficiency.

Why Join Gabru Di Chaap?

  • A young, energetic brand with massive growth plans
  • Flat culture with direct access to founders
  • Competitive salary with performance-based incentives
  • Opportunity to grow into Area Manager or Training Lead roles

Job Type: Full-time

Pay: ₹20, ₹28,000.00 per month

Application Question(s):

  • Do you have experience working in QSR brand?
  • How many years of experience you have working with QSR brand?
  • What is your Ctc?
  • What is your ECTC?
  • How soon can you join?

Work Location: In person

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