Chat Process Professional

2 weeks ago


Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • Respond promptly and professionally to customer inquiries via live chat and messaging platforms.
  • Maintain accurate records of customer interactions.
  • Escalate unresolved issues to the appropriate internal teams.
  • Meet personal and team targets for response time, resolution time, and customer satisfaction.
  • Identify trends in customer queries and communicate suggestions for improvement.


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