Integration Support Coordinator

3 days ago

Chennai Mumbai Pune, India Luxoft Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Project description

The ISC is a technicalPMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projectsfrom kickoff through cutover to closeout

- Responsibilities
- Project administration and governance
- Set up and migrate project plans into Smartsheet
- Track schedules, resources, delivery commitments
- Produce milestone summaries
- Maintain Risk & Issue logs as and when required
- Document management
- Keep project documentation current :Infra estimates, time reporting, assumptions/actions
- Vendor & stakeholder coordination
- Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays
- Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation
- Schedule site surveys, review vendor surveys, hand off to execution teams
- Facilitate networkintegration meetings with Application Engineers and internal teams
- Work with thirdparty vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status
- Cutover support
- Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations
- Assist with legacy equipment decommissioning
- Escalation & issue resolution
- Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs
- Administrative support
- Schedule and host project meetings on behalf of Integration Leads
- Facilitate team access to required systems, assets, and documentation
- Partner with IRM to prepare cutover cut-sheets
- Skills

Must have
- 3+ years of experience
- Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration
- Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent)
- Strong project-tracking, time-management, and documentation abilities
- Excellent verbal and written communication, facilitation, and stakeholder-management skills
- Proven vendor coordination and escalation experience
- Analytical mindset with attention to detail and ability to manage multiple priorities
- Familiarity with risk and issue management processes (RACI, IRAAD)
- Flexible to work as per project demands

Nice to have
- Experience with cloud or hybrid networking (AWS, Azure)
- Background in engineering or architecture roles
- Healthcare industry integration experience
- Understanding of field-support and data-center operations
- Location - pune,mumbai,chennai,Bengaluru

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