Qc Associate
16 hours ago
We are hiring for QC Associate for Vadodara location.
QC Associate
Experience - 2 to 4years
CTC - 3lpa to 7lpa
Location -Vadodara
Skills -7QC tools like CAPA, RCA, FMEA, SPC
Job Responsibilities:
- Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.
- Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business.
- Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants.
- Perform random sample checks on the communication sent/received to/from Trustees
- Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
- Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements.
- Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA (Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits.
Knowledge And Skills:
- Bachelors degree in any field (preferably in Law/ BBA or commerce).
- 2 - 4 Years of experience in a US-based multinational corporation.
- Project management experience or certifications are highly desirable.
- ISO 9001 onwards any such certification is preferrable.
Technical Skills:
- Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
- Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any
- Strong data analysis capabilities, with an eye for detail to identify errors.
- Exceptional written and verbal communication skills, with the ability to derive insights from information provided.
- Analytical problem-solving skills for addressing complex issues.
- Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools.
In case if you are interested send your updated resume along with dob,Cctc,ectc,notice period duration,total years of exp to
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