Fraud Technical Specialist

6 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job description

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and longterm partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies

Collaborate with the Fraud Technical Lead to design and optimize fraud detection rules using insights derived from large-scale data analysis.

  • Investigate emerging fraud trends by interrogating data across multiple systems, identifying patterns and proposing actionable countermeasures.
  • Respond to business-critical questions by developing advanced SQL queries and customized reports. Youll go beyond the numbers to deliver clear, meaningful insights to stakeholders across the business.
  • Support system quality assurance through user acceptance testing of fraud platform upgrades and enhancements, ensuring all changes meet functional requirements and are free of defects.
  • Work with internal support teams and external vendors to resolve system incidents, applying commercial judgement to prioritize and escalate issues appropriately.

Key Skills & Experience

  • Advanced SQL proficiency confident writing complex queries involving joins, subqueries, CTEs, and aggregate functions.
  • Experience working with large datasets in an enterprise data warehouse environment (e.g., Oracle, Goggle Cloud Platform).
  • Strong analytical mindset with the ability to translate business problems into data-driven solutions.
  • Comfortable designing and testing fraud detection logic based on behavioral and transactional data.
  • Highly numerate, ideally with experience in a data analysis or fraud analytics role.
  • Previous fraud experience is advantageous but not essential technical and analytical capability is key.
  • Demonstrates resilience and adaptability when faced with competing priorities.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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