Client Operations Specialist Audit

1 week ago

Bangalore Rural Bengaluru, India Kiya Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title: Client Operations Specialist Audit & Client Services

Company:

Location: Bangalore, Bagmane IT park

Experience Required: 3 -6 years

Education Required: Masters Degree in Finance, Business

Role Overview

The Client Operations Specialist will manage client queries, produce audit statements, and ensure operational efficiency across global banking operations. The role involves close collaboration with internal stakeholders and client-facing teams to deliver high-quality services, maintain regulatory compliance, and continuously improve processes.

Key Responsibilities

  • Manage Client Queries Related to Audit Confirmations

  • Process client requests regarding audit confirmations in line with service level agreements.

  • Maintain strong relationships with VIP clients to ensure high satisfaction.

  • Produce Day-to-Day Audit Statements

  • Ensure audit reports are accurately parameterized in systems according to current procedures.

  • Monitor daily controls, ensuring timely production and distribution of audit statements across asset classes.

  • Ensure Operational Efficiency

  • Maintain, enhance, and develop operational policies and procedures.

  • Identify, propose, and implement process improvements, including automation opportunities.
  • Contribute to strengthening tools and processes, including active participation in User Acceptance Testing (UAT).

Contributing Responsibilities

  • Maintain Internal Network

  • Collaborate with Relationship Managers, Back Office, and Middle Office teams to understand client needs and streamline problem-solving.

  • Share and disseminate objectives to drive global client satisfaction.

  • Achieve Client Satisfaction

  • Advocate for clients while ensuring compliance with bank policy and industry regulations.

  • Key Contributions

  • Maintain and develop relationships with internal stakeholders (RM, CSD, Credit Team, Marketers).

  • Contribute to system development and propose ideas to enhance functionality.
  • Support operational risk mitigation and contribute to team knowledge sharing.
  • Suggest ways to continually streamline and improve processes.

Technical & Behavioral Competencies

  • Minimum 2 years of client-facing experience in Global Markets or Global Banking Operations.
  • Strong knowledge of end-to-end operational processes (pre- and post-trade) for financial services.
  • Understanding of financial institutions and global banking products.
  • Excellent client-focused mindset with strong communication and relationship management skills.
  • Ability to coordinate, prioritize, and manage multiple tasks effectively.
  • Experience interacting with clients via phone, email, and meetings.
  • Strong analytical and problem-solving skills; ability to compile and present data.
  • Clear and concise communicator.

Qualifications

  • Masters Degree in Finance, Business (or equivalent).
  • Minimum 2+ years of client-facing experience.
  • Advanced knowledge of Microsoft Excel (Pivot Tables, VLOOKUP, dashboards) and PowerPoint.

  • Hiring For IT Audit

    2 days ago

    Bangalore Rural, Bengaluru, India Metaphor Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles & responsibilitiesWe are recruiting for an Executive in the Internal Audit & Controls Team under Managed Services. Working as an Executive in this team, your responsibilities will include:Assist in planning activities, development of audit program, and execution of internal audits and IT control assessments in the following areas: IT strategy and...

  • Audit Specialist

    1 week ago

    Bengaluru, India NTT DATA Full time

    Job Description Department: Internal Audit This team provides internal audit and risk assessment of company’s financial and operational practices. Establishes independent audit plans and conducts risk based internal audits / reviews. Establishes audit criteria to ensure compliance with Sarbanes-Oxley and other legislatively mandated compliance...

  • IT AUDIT

    2 weeks ago

    Bangalore Rural, Bengaluru, Kochi, India Contactx Resource Management Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    BIG 4 IT CONSULTING - HIRING IN LARGE NUMBER-ONLY IMMEDIATE JOINERSCall : / Mail : Role & responsibilitiesConduct external audits in accordance with the PCAOB (PublicCompany Accounting Oversight Board) Auditing StandardsLead team in evaluating and documenting the design and operatingeffectiveness of technology controls (GITCs and ITACs) pertaining toClients...

  • Audit & Assurance Executive / Senior Executive / Assistant Manager

    2 weeks ago

    Bangalore Rural, Bengaluru, India Delight HR Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Were Hiring Audit & Assurance RolesLocation: Indira Nagar, BangaloreExperience & Budget:12 years experience3–5 years experienceIdeal Candidate Profile:Hands-on experience in statutory auditsExposure to mid-size or large clientsStrong understanding of audit procedures, standards, and regulatory requirementsPreferably experience in Bank / NBFC auditsPosition...

  • Manager - Internal Audit / Risk Advisory

    4 days ago

    Bangalore Rural, Bengaluru, India Innovative Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job descriptionManager - Internal Audit- Governance, Risk, and Compliance ServicesRole & ResponsibilitiesProject RelatedManagers would be leading multiple projects at any time on process consulting/ internal audit/ risk consulting/ other solutions of GRCSThey shall be having team members report to them at a project levelManagers have the responsibility of...

  • MSP Operations Specialist

    3 weeks ago

    Bengaluru, India Idexcel Full time

    Role & responsibilities Job Title: MSP Operations SpecialistLocation: BangaloreExperience: 46 YearsJoining: ImmediateClient: Leading MNC Job Description:We are seeking an experienced MSP Operations Specialist to support our Managed Service Provider (MSP) operations for a leading MNC client. The ideal candidate will have strong operational expertise,...

  • MSP Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Idexcel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Title: MSP Operations SpecialistLocation: BangaloreExperience: 46 YearsJoining: ImmediateClient: Leading MNCJob Description: We are seeking an experienced MSP Operations Specialist to support our Managed Service Provider (MSP) operations for a leading MNC client. The ideal candidate will have strong operational expertise,...

  • Client Support Specialist

    4 days ago

    bangalore, India Scry AI Full time

    Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Company Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal,...

  • Client Solutions

    2 weeks ago

    Bangalore Rural, Bengaluru, India SLK Software Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description: Client Solutions & Practitioner, BFS Digi-Ops BPORole Summary:The Client Solutions & Practitioner for Banking, Financial Services (BFS) Digital Operations (Digi-Ops) BPO is a senior leadership position responsible for driving the growth, innovation, and delivery of digital BPO services. This individual will be a strategic partner focusing on...

  • Client relations specialist

    7 days ago

    Bangalore, India Global Pet Cab Full time

    Company Description Global Pet Cab is your trusted partner in ensuring the safe and stress-free relocation of your furry friends worldwide. We offer door-to-door transport services with expert handling, care, and comfort for your pets. Operating globally, we navigate international regulations seamlessly, providing comprehensive solutions for pet owners and...