Customer Care Executive female

3 days ago

Kozhikode, Kerala, India Home Soul Theyyampattil Full time ₹ 1,20,000 - ₹ 1,70,000 per year

Key Responsibilities:

  • Lead Generation:
  • Identify potential clients through various channels such as online research, referrals, and networking events.
  • Maintain and update a database of prospective clients.
  • Tele calling:
  • Make outbound calls to prospective clients to introduce our interior design services.
  • Explain the benefits and features of our services to potential clients.
  • Answer incoming calls from potential clients and provide them with information.
  • Customer Relationship Management:
  • Build and maintain strong relationships with existing and prospective clients.
  • Provide excellent customer service to enhance client satisfaction and retention.
  • Handle client inquiries and resolve any issues promptly.
  • Reporting:
  • Prepare and submit regular sales reports to the management.
  • Track and analyze sales performance metrics.

Qualifications:

  • Proven experience in tele calling , preferably in the interior design industry.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Ability to understand and articulate interior design concepts.
  • Proficiency in Microsoft Office Suite.
  • Self-motivated with a results-driven approach

Job Type: Full-time

Pay: ₹12, ₹17,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Food provided
  • Health insurance
  • Internet reimbursement

Work Location: In person

Speak with the employer

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