Project Manager

Our Purpose

• At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected and better protected.

Job Overview

• Reporting to the VP of Program Management, the Program Management Director will bring a software engineering mindset and apply critical thinking to continuously improve the way we implement Majesco software for our customers.

The ideal candidate:

• Uses SAFe agile methodology, principles, and practices to plan, manage and optimize delivery of business value 
• Collaborates with Product Owner to prioritize the product backlog and facilitates product roadmap and implementation planning
• Schedules and facilitates all scrum events including Sprint Planning, Daily Stand up, Sprint Review/ Demo, and Sprint Retrospective, ad-hoc project meetings
• Coordinate stakeholder meetings to facilitate decision-making
• Facilitate brainstorming and problem-solving and promote an environment of continuous improvement 
• Plan and organize product demos / system demos with product owner, business team and other stakeholders 
• Facilitate training and engage business users early in planning and conducting incremental user acceptance testing for all delivered features 
• Coach and mentor scrum team members to learn, internalize and practice SAFe agile values, principles, and practices 
• Collaborate with all team members, other Scrum Masters, and stakeholders to proactively identify dependencies, issues, risks, and action items and facilitate timely mitigation 
• Generate and monitor SAFe Agile metrics and make data driven decisions to optimize delivery 
• Ensure use of collaborative processes and tools for tracking and removing impediments for the scrum team, facilitate resolution of conflicts within the team and with other teams 
• Ensure project scope is delivered as per agreed quality metrics within budget and timeline 
• Prepare and present daily, weekly, and ad-hoc status reports to internal and external stakeholders 
• Promote reusability, best practices, and innovation to optimize team velocity, and facilitate continuous improvement through inspect and adapt process 
• Act as a delivery liaison and represent Scrum team on bigger forums like Program Increment Planning, Scrum of Scrums, Interface discussions with client and other vendors and Portfolio review meetings with internal and external stakeholders 
• Collaborate with internal product engineering teams, Cloud operations teams, DevOps team, Solution Assurance, Business Analysis, and other teams to facilitate solution to business problems 
• Promote a healthy and positive environment for all team members to thrive and grow, learn, and adopt and deliver, and realize their potential to the maximum extent 

All About You:

• Good working knowledge of Agile methodologies, Scrum master certification is a plus
• Experience of handling Scrum Master roles, with accountability of delivery for two or more cross functional Scrum delivery teams 
• Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to optimize business value delivered to business 
• Proven ability to facilitate removal of impediments or roadblocks for Scrum team members 
• Proven people and project management skills 
• Sound communication, presentation, and interpersonal skills
• Strong analytical and problem-solving skills 
• Proven ability to collaborate with internal and external groups to facilitate delivery 
• Experience of mentoring Scrum team members to be able to learn and adopt Agile methodology and self-organize to optimize delivery 
• Experience in JIRA/Confluence 
• Hands on experience of generating and using Agile Metrics and data driven project dashboard 
• Experience of using metrics to track project health and proactively identify and mitigate risks and issues 
• Ability to Identify and actively monitor delivery of external dependencies 
• Outstanding communication, collaboration, facilitation, negotiation, and coaching skills
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Experience of collaborating with Product Owners to manage Program Backlogs, prioritization of features and stories and managing Sprint and Program Increment plan
• Experience of facilitating Agile ceremonies, including Sprint planning, Daily Stand up, Sprint demo, Retrospectives etc. 
• Proven ability to mentor team members to embrace a culture of continuous improvement 
• Demonstrated ability to quickly learn, adopt and deliver, and be able to thrive in challenging situations 
• Insurance domain knowledge