Assistant Manager
14 hours ago
Primary Responsibility Handling Contact Center (Life Policy Admin & Claims) for a US based client. Performance Parameters Process performance – as per agreed SLAs/ KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle escalations/ Supervisor calls Provide inputs on process and system to the team members. Client Interaction, where required at the level of Supervisors. Ensure compliance with internal policies and procedures, external regulations and information security standards. Conduct Reward and Recognition ceremonies along with other engagement activities Prepare and propose plan for attrition control and employee development Competencies & Skills Good experience in handling contact center operations Good comprehension and proficient voice skills High level of computer proficiency. Coaching and Feedback ability. Clear written and verbal communication. Has a bias for action. Superior Implementation Intellectually agile and analytical Operations Management Makes the Client the compelling focus of the business Wins the talent war through effective people management Values & Behavior Customer Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback.
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						Social Media Manager in Chennai
1 week ago
Chennai, Tamil Nadu, India 7 Virtual Assistant Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesStrategy & planning: Develop and execute a content strategy aligned with business goals and target audience.Content creation: Plan, write, and design engaging posts (images, videos, reels, carousels, stories) using tools like Canva or Adobe Suite.Platform management: Manage and schedule content across platforms (Instagram, Facebook,...
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						Business Development Executive in Chennai
1 week ago
Chennai, Tamil Nadu, India 7 Virtual Assistant Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesIdentify, generate, and qualify new business leads through various channels (LinkedIn, cold calling, email campaigns, networking).Develop and maintain strong client relationships with small business owners, doctors, realtors, and entrepreneurs.Pitch services (Virtual Assistants, Social Media Management, Content Creation, Video Editing,...
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						Customer Service Associate in Chennai
1 week ago
Chennai, Tamil Nadu, India 7 Virtual Assistant Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesAdministrative support: Manage emails, respond to inquiries, organize calendars, schedule meetings, and send reminders.Data management: Maintain and update spreadsheets, CRMs, and internal documents.Communication: Answer phone calls/messages, draft professional emails, and handle basic client follow-ups.Research: Conduct online research...
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						Assistant Manager
17 hours ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Description JOB SUMMARY Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws,...
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						Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India Marriott International Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAdditional InformationJob Number Job CategoryHuman ResourcesLocationFairfield by Marriott Chennai Mahindra World City, Near Main Entrance Mahindra World City, Chennai, Tamil Nadu, India, 603002ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment,...
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Assistant Manager
2 weeks ago
Chennai, Tamil Nadu, India Park Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Park Hyatt ChennaiSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in...
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						Assistant Manager
1 week ago
Chennai, Tamil Nadu, India Rajeshwari Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager based in Chennai. The Assistant Manager will be responsible for overseeing daily operations, managing team performance, ensuring the implementation of company policies, and fostering a productive work environment. The role also...
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Assistant Manager
4 days ago
Chennai, Tamil Nadu, India Amazon Fulfillment Centre and Service Provider Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionThis Amazon-authorized seller service fulfillment center, located in Tamil Nadu provides a range of services to Amazon sellers. Our services include warehousing, seller onboarding, merchant fulfillment, cataloging, seller account management, and seller account reinstatement. Our two centers in Tamil Nadu are dedicated to improving the...
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						Assistant Manager
1 week ago
Chennai, Tamil Nadu, India Writer Information Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionWriter Information, a business division of Writer Corporation, is a premier provider of information solutions and services. Our primary offerings include Business Process Services, Secured Storage Services, Cloud Services, and Digital Solutions. With over 30 years of experience, we have achieved a leadership position in various industries...
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Assistant Manager
1 week ago
Chennai, Tamil Nadu, India Urbanrise Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time, on-site role located in Chennai for an Assistant Manager - Loyalty Sales. The Assistant Manager will be responsible for managing loyalty programs, fostering existing customer and generating references. Key responsibilities will be to Upscale existing customers for Repurchase and generate new sales from their references....