
Patient calling International Voice process
10 hours ago
Customer Executive - Patient Calling (US Healthcare)
Responsibilities:
• Patient calling representatives address patients' concerns about their accounts
• Help with billing issues and negotiate to collect unpaid debt
• Their duties include creating payment plans and taking patients' payments
• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
• Good phone communication skills help working with patients and clearly explaining policies and details.
Desired Candidate Profile:
• Experience in AR calling is an added advantage
• Excellent verbal and written communication skills
• Good knowledge in MS Excel and word
• Flexible with Night shift timings
• Adaptability and willingness to go the extra mile when needed. EXPERTISE AND QUALIFICATIONS Competencies required
• Basic Computers
• Analytical
• Excellent Written and Verbal communication
• Domain
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Bengaluru, Karnataka, India International Centre for Strategic Alliances Full timeJob Description – International Healthcare Voice Process - US ShiftPosition Overview We are seeking a dynamic and customer-focused professional to join our International Healthcare Voice Process team (US Shift). The ideal candidate will handle inbound and outbound calls related to healthcare services, insurance, and patient support for clients based in the...
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