Patient calling International Voice process

2 days ago

Bengaluru, Karnataka, India Starmark Software Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Customer Executive - Patient Calling (US Healthcare)

Responsibilities:


• Patient calling representatives address patients' concerns about their accounts


• Help with billing issues and negotiate to collect unpaid debt


• Their duties include creating payment plans and taking patients' payments


• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment


• Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:


• Experience in AR calling is an added advantage


• Excellent verbal and written communication skills


• Good knowledge in MS Excel and word


• Flexible with Night shift timings


• Adaptability and willingness to go the extra mile when needed. EXPERTISE AND QUALIFICATIONS Competencies required


• Basic Computers


• Analytical


• Excellent Written and Verbal communication


• Domain

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