SAP S/4HANA Public Cloud Functional Consultant

2 days ago


Bengaluru, Karnataka, India Dodge AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

SAP S/4HANA Public Cloud Functional Consultant (AMS)

About Us:

We're building AI agents for proactive ERP maintenance, always-on systems that detect anomalies, learn from patterns, and safely execute fixes across SAP landscapes. We're funded by top-tier global investors and already serve several Fortune 500 enterprises. Our mission: cut MTTR, prevent repeat issues, and make ERP operations predictable and data-driven.

About the Role:

Own post–go-live success for our Fortune 500 customers on SAP S/4HANA Cloud, Public Edition. Your primary focus is AMS, with hands-on ownership of incident tickets, service requests, and minor enhancements. You'll also conduct targeted functional audits to spot misconfigurations and implement fixes (as required).

What You'll Do:

  • Act as the functional SME across key business processes to triage, root-cause, and resolve issues end-to-end.
  • Govern configuration via CBC/SSCUIs and Fiori apps; design fixes, author test scripts, and drive UAT sign-off.
  • Deliver against SLAs with tight backlog hygiene, crisp stakeholder comms, and escalation management.
  • Plan and execute regression testing for quarterly releases; maintain change control and documentation discipline.
  • Produce clear runbooks/knowledge base articles and KPI reports (MTTR, change success rate).
  • Perform functional audits against SAP Best Practices scope: configuration reviews, gap lists, and prioritised remediation.
  • Collaborate with integration/security teams on BTP/Integration Suite, IAS/IPS, authorisations, and data topics; use OData/APIs when needed.

What You'll Bring:

  • 2–6 years in SAP functional roles with 2+ years on S/4HANA Cloud (Public Edition).
  • Hands-on with CBC, SSCUIs, Fiori, and in-app extensibility; strong testing mindset.
  • Proven AMS/ITIL experience (incident/problem/change), on-call readiness, and executive-level communication.
  • Bonus: S/4HANA Cloud (Public) certification, ITIL v4, CPG domain exposure, test automation familiarity.

How Success Is Measured:

  • SLA attainment, MTTR, change success rate, defect leakage, audit findings closed, and CSAT/NPS.

Compensation & Benefits:

  • Competitive salary and performance bonus
  • Meaningful equity/ESOP opportunity
  • Health benefits & wellness support
  • Annual learning budget and certification sponsorship
  • Remote-first gear & productivity stipend

Location & Work Model:

Hybrid/Onsite
• Bengaluru, India
• India time zone with global stakeholder coverage.

Apply:

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