SAP S/4HANA Service Consultant

2 days ago

Bengaluru, Karnataka, India Rareminds Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: SAP S/4HANA Service Consultant

Location: [Bengaluru/Hybrid]

Department: [Project Hercules]

Employment Type: [Contract/Full Time]

Industry: Manufacturing/Automotive

Experience level: Senior (7-8 years) in SAP S4 implementation project as customizer

Job Summary:

  • We are seeking an experienced SAP S/4HANA Service Consultant with 78 years of hands-on experience in SAP Customer Service (CS) & S/4HANA Service module. The ideal candidate will have strong knowledge of service processes and a proven track record of successful SAP S/4HANA implementations/rollouts and migrations.

Key Responsibilities:

  • Implement and configure SAP S/4HANA Service modules (Service quotations, Repair orders, Service Orders, Service Contracts, Maintenance contracts and
  • Service Confirmations, etc.)
  • Analyse business requirements and translate them into system solutions using SAP best practices.
  • Lead workshops, design sessions, and blueprinting activities with business stakeholders.
  • Work with cross-functional teams (SD, MM, FI-CO, PM) to ensure seamless integration.
  • Support data migration, testing (unit, integration & UAT), and deployment activities.
  • Troubleshoot system issues and provide ongoing post-go-live support.
  • Document functional specifications for custom developments, reports, and interfaces.
  • Provide knowledge transfer and training to business users and cross teams.

Required Skills and Qualifications:

  • 78 years of experience in SAP Service Management (CS/SM) with at least 1 full-cycle S/4HANA implementation and Production Support experience.
  • Strong knowledge of SAP S/4HANA Service functionality: Service quotations, Repair Orders, Service Orders, Service Contracts, Maintenance
  • contracts and Service confirmations etc.
  • Experience with integration to SAP SD, MM, FI-CO, and PM modules.
  • Understanding of SAP Fiori apps and the S/4HANA user experience.
  • Ability to write functional specifications for RICEFW objects.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Design solutions for complex manufacturing scenarios such as make-to order (MTO), third-party sales, and intercompany processes.
  • Strong experience with Pricing procedures, output control, aATP (Advanced Available to Promise), and batch/Serial Management.
  • Map business processes related to Sales & Distribution, Pricing, Delivery, Billing, Credit Management, and Returns, ensuring alignment with industry
  • best practices.
  • Support Data Migration for customer master, material master, pricing conditions, Functional locations, Equipment's, Employee masters, open
  • orders, open contracts and open spare parts orders using SAP Migration tools such as LSMW, BDC and LTMC.
  • Provide go-live preparation and post-go-live support, including issue resolution and system optimization.

Preferred Qualifications:

  • SAP S/4HANA certification in Customer Service or Service Management or SAP CRM Service
  • Familiarity with Agile or Activate methodology.
  • Experience with IDoc/EDI interfaces and external system integration
  • Exposure to CRM Service, S&D, PM with aATP is an added advantage

Work Environment:

  • Hybrid/Remote/On-site as per project requirements.
  • Collaborative and fast-paced team environment.

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