Telesales Executive
4 days ago
Job Summary:
We are looking for an enthusiastic and results-driven Telesales Executive to contribute to our sales team. The ideal candidate will be responsible for generating sales over the phone, maintaining customer relationships, and achieving monthly sales targets. You must be an excellent communicator with strong persuasion skills and a customer-focused attitude.
Key Responsibilities:
Make outbound calls to potential customers to promote products or services
Follow up on leads and convert inquiries into sales
Understand customer needs and offer suitable solutions
Maintain records of calls, sales, and customer interactions in the CRM system
Achieve daily, weekly, and monthly sales targets
Handle customer objections and resolve issues professionally
Stay updated on product knowledge and sales techniques
Collaborate with the sales team and provide market feedback
Upsell or cross-sell products when appropriate
Requirements & Qualifications:
High school diploma or equivalent; Bachelor's degree is a plus
Proven experience in telesales, telemarketing, or a similar sales/customer service role
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to handle rejection and remain motivated
Basic computer skills and experience with CRM software (preferred)
Fluent in [language requirements, e.g., English/Hindi or regional language]
Ability to work under pressure and meet targets
Preferred Skills:
Prior experience in B2B or B2C telesales
Knowledge of the [industry] sector
Multilingual skills (if applicable)
Compensation & Benefits:
Fixed salary incentives/commissions
Performance bonuses
Paid leave and holidays
Career growth opportunities
On-the-job training and development
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