Travel Sales Consultant

4 days ago

Pune, Maharashtra, India Rayna Tours Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities:

A Leading Tourism company in UAE is looking for a Travel Sales Executive for Pune office.

We are looking for an experienced travel sales staff. An ideal candidate must be energetic, dynamic, and have a can-do attitude, must have pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services.

What you'll do:

* Handle and respond to customer enquiries through phone, online chat and/or e-mails.

* Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel-related services.

* Responsible for making reservations and bookings for customers.

* Handle and respond to customer complaints through phone, online chat and/or e-mails.

* Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.

* Meet sales targets set by your sales head.

* Maintain a positive, empathetic and professional attitude towards customer

* Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required.

* Keep updated with company procedures and processes

* Share customer feedback with relevant departments for further improvements

SKILLS/QUALIFICATIONS:

* Minimum 1 year experience in the travel and tourism Industry

* Strong written and verbal communication skills to communicate clearly and effectively with our customers

* Passionate customer-focused attitude and strong negotiation and rapport building skills

* Knowledgeable with ticket portal (will be trained)

* Self-motivated, energetic and able to achieve high results

* Good team player to work collaboratively in a team environment

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