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Call Centre Agent

2 weeks ago

Kothanur Bengaluru Karnataka, India Forefront Academy Full time ₹ 2,10,000 - ₹ 4,20,000 per year

We are seeking dynamic and motivated Call Center Executives with a minimum of 6 months of experience in customer interaction. The ideal candidate must be fluent in Hindi and English with strong communication and interpersonal skills.

Key Responsibilities

  • Handle inbound and outbound calls for domestic and international clients
  • Set appointments and conduct timely follow-ups with prospects and customers
  • Manage customer queries effectively while overcoming objections with professionalism
  • Maintain accurate call records and update databases regularly
  • Build positive customer relationships through excellent communication and service delivery

Requirements

  • Minimum 6 months of call center or telecalling experience
  • Fluency in Hindi and English (both spoken and written)
  • Strong communication and persuasion skills
  • Experience in appointment setting and follow-up processes
  • Ability to handle objections and maintain a customer-focused approach

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Language:

  • Hindi (Preferred)

Work Location: In person

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