Process Expert

5 days ago

Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Bengali Speaking CX Agent

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer:

·       Impact: Your work will directly contribute to the success of our global operations.

·       Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.

·       Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.

·       Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.

·       Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees

Job Role -

Customer Experience Stream:

  • Focuses on post-onboarding customer support within Maersk.
  • Key activities include managing customer interactions across channels, handling cases, and overseeing customer onboarding and relationship management.
  • Candidate should be fluent in Bengali

Administrative Stream:

  • Involves support roles that handle technical, administrative, or operational tasks.
  • Spans from entry-level to experienced roles, requiring skills for standardized and specialized work to support operations.
  • At the senior end, individuals work independently, applying established standards but occasionally adjusting processes to resolve issues.
  • Typical work includes tasks of limited scope/complexity, with independent judgment within set boundaries, under supervision.

The roles require foundational knowledge at the time of hiring. Individuals generally rely on standardized methods but may escalate non-standard issues. The position favors candidates with job-specific training and on-the-job experience within a defined discipline.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing   

  • Process Expert

    3 days ago

    Mumbai, Maharashtra, India Mettler-Toledo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Process Expert - Accounts PayableLocation Mumbai, Maharashtra, IndiaDate posted September 24, 2025Job ID 20310Our Opening and Your ResponsibilitiesProcess and verify invoices, expense reports, and payment requests.Very good knowledge of GST and TDS and SAP experience must.Match purchase orders and contracts to invoices to ensure accuracyGenerating...

  • Transformation Process Expert

    2 weeks ago

    Mumbai, Maharashtra, India beBeeProcess Full time ₹ 15,00,000 - ₹ 28,00,000

    Job TitleAs a process optimization expert, you will be responsible for driving continuous improvements in our project application processes and other related applications.Define service improvement matrices to identify areas of improvement in project business processes.Perform technology-driven process re-engineering and suggest business process improvements...

  • Rigorous Process Safety Expert

    2 weeks ago

    Mumbai, Maharashtra, India beBeeProcess Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Process Safety Laboratory ManagerThe company is seeking an experienced laboratory manager to lead a specialized safety laboratory dedicated to evaluating process hazards and material risks within chemical manufacturing.Key Responsibilities:Manage daily laboratory operations, ensuring safety, compliance, and efficiency.Supervise, train, and guide...

  • Senior Financial Process Expert

    2 weeks ago

    Mumbai, Maharashtra, India beBeeNetSuite Full time ₹ 15,00,000 - ₹ 17,10,000

    Job Description:You will be responsible for providing expertise in NetSuite financial processes to clients, ensuring accuracy, efficiency, and scalability. This role requires strong knowledge of financial systems, technical skills, and excellent communication abilities.Key Responsibilities:Act as a subject matter expert (SME) for NetSuite functionality in...

  • Senior Process Expert

    3 days ago

    Navi Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration....

  • Strategic Business Process Optimization Expert

    2 weeks ago

    Mumbai, Maharashtra, India beBeeBusiness Full time ₹ 4,50,000 - ₹ 5,50,000

    We are seeking a Strategic Business Process Optimization Expert to lead and enhance product lifecycle management processes, bridging the gap between business requirements and technical implementation.Key Responsibilities:Analyze and document current PLM processes and workflowsIdentify opportunities for process improvement and efficiencyCollaborate with...

  • Process Expert/Senior Process Expert

    3 days ago

    Navi Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Handle high volume of Overseas incoming calls, emails, and other communication channels related to Maersk's services and inquiries.Provide accurate and reliable information to customers regarding Maersk's products, services, processes, pricing, and delivery times.Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high...

  • Process Expert

    2 weeks ago

    Navi Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    As an employee with Maersk GSC, you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren't all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our...

  • Become a Process Expert

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEngineering Full time ₹ 15,00,000 - ₹ 28,00,000

    Process Design SpecialistRole Overview:This is a key position in our Excellence Centre, responsible for delivering integrated project delivery services across various projects and services.The role will form part of our cross-functional teams that contribute to the design and development of innovative process engineering solutions in pharmaceutical and...

  • Sr. Audit Executive

    3 weeks ago

    Mumbai, Maharashtra, India YOUR HRM EXPERT Full time

    Job Descriptionsalary up to 80k per monthminimum 6 years in audit executiveimmediate joinerexcellent communication skillslocation: mumbaiCompany DescriptionYOUR HRM EXPERT offers innovative solutions that include analytics, social media management, SEO optimization, and more, ensuring a comprehensive approach to elevate your brand&aposs digital presence...