Process Expert

As an employee with Maersk GSC, you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren't all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let's sail together towards a brighter, more sustainable future with Maersk.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Key Responsibilities

• Ensures that all store door import/export requirements are maintained to ensure the timely departure of import/export cargo as per service delivery requirements.
• Reports daily store door movements, service failure issues and other challenges to supervisor.
• Improves inland operations processes.
• Monitors and resolves problems to ensure movement of idle containers.
• Tracks and reports potential demurrage.
• Coordinates with trucker, line and terminal operations to ensure movement of containers as planned.
• Maintains data integrity through accurate inputs/updates to all related systems.
• Implements methods and measures to drive intermodal, positioning and storage costs down.
• Recovers equipment, maintenance and repair costs.
• Achieves expected productivity, timelines and quality targets and controls errors.
• Has responsibility for prompt and effective response to emails.
• Identifies process gaps, cost leakages, cost avoidance/saving ideas and suggestions on process improvements.
• Attends process training/refresher to have required skillsets to carry out tasks in an error-free manner.
• Assist in adhoc projects in line with organization focus.
• Provide suggestions to improve efficiencies.
• Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
• Internal/External stakeholder management.

Who we are looking for

• Minimum of 2-3 years of experience in Maersk or shipping industry.
• Knowledge of Landside processes, customer service processes.
• Hands on with SAP TMS platform and end to end to Landside delivery knowledge to execute operational tasks.
• Good knowledge in working with MS Office and SAP BI applications/tools.
• Knowledge and understanding of vendor payments, reconciliation, and related queries.
• General awareness of the practical side of Operations.
• Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
• Flexible in terms of business deliverables (spanning from execution activities to reporting etc)
• Ability to support cost/revenue initiatives.
• Rotational shift and Rotational week-off

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing