Guest Service Attendant

3 days ago

Bhopal, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We are looking for a highly skilled and experienced Guest Service Attendant to join our team at Taj Lakefront. The ideal candidate will have 1-6 years of experience in the hospitality industry, preferably in hotels and restaurants.

Roles and Responsibility

  • Provide exceptional guest service and ensure customer satisfaction.
  • Manage front desk operations, including handling reservations and check-in.
  • Maintain high standards of cleanliness and hygiene in public areas.
  • Coordinate with other departments to ensure seamless service delivery.
  • Handle complaints and resolve issues professionally.
  • Develop and implement effective strategies to enhance guest experience.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to delivering high-quality service.
  • Familiarity with hotel management systems and software.
  • Ability to work collaboratively as part of a team.
  • Strong problem-solving skills and ability to think critically.

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